Bentley Wu
Summary
Dedicated and detail-oriented professional with excellent communication and project management skills. Thrives in fast-paced environments, adept at handling multiple tasks while effectively solving problems and enhancing processes. Demonstrates a positive attitude and quick learning ability, committed to supporting team goals and contributing to overall success.
Overview
5
5
years of professional experience
Work History
Technician
Peak Systems
12.2023 - Current
- Deployed new equipment and software updates as part of a company wide project at Citibank
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Configured hardware, devices, and software to set up work stations for employees.
- Assisted in relocation of work stations
Supermarket Manager
Viet Hoa Food Market
05.2020 - 05.2023
- Managed a team of 20+ employees, oversaw hiring, training, and performance evaluations
- Worked closely with sales associates to place orders, monitor stock levels to ensure cost-effective inventory control and reduce waste
- Warehouse- delivery intake, organization, and streamlined operations behind the scenes
- Bookkeeping including financial transactions (daily cash handling, payroll, invoice processing and fulfillment) and maintaining accurate records
- Equipment maintenance and upgrades (POS systems, scales, computers, phones, etc.)
Education
Associate of Applied Science - Computer Information Systems
CUNY Kingsborough Community College
Brooklyn, New York12.2025
Skills
- Programming: Java, C, HTML
- Microsoft Office
- Problem-solving
- Detail-oriented
Timeline
Technician
Peak Systems
12.2023 - Current
Supermarket Manager
Viet Hoa Food Market
05.2020 - 05.2023
Associate of Applied Science - Computer Information Systems
CUNY Kingsborough Community College
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