Berek Polanco
Flemington,New Jersey
Summary
2+ years of excellent customer service in a diverse retail setting. Interested and enthusiastic to maximize my strengths and skills and utilize those skills in a customer service setting.
Overview
7
7
years of professional experience
Work History
Diagnostic Technician
Roche Diagnostics
07.2024 - 12.2024
- Filling, labeling and pouching operations consistent with Roche quality standards
- Cleaned work area and decontaminated work surfaces in accordance with defined procedures an performed duties in accordance with SOPs
- Performs tube/frame assembly
- Follows all department work instructions, SOPs, OSHA safety regulations
- Uses basic laboratory equipment to complete manufacturing and filling activities including pipettes, scales, etc…
- Completes necessary manufacturing records legibly and accurately
Lab Assistant
Labcorp
08.2020 - 06.2022
- Data entry and ensuring all patients information are correct
- Label specimens in a fast pace and timely manner
- Prepare laboratory specimens for analysis and testing
- Unpack and route specimens to their respective staging areas
- Accurately identify and label specimens, pack and ship specimens to proper testing facilities
Cashier
Lowe’s Home Improvement
03.2019 - 05.2020
- Manage all register functions on the front end requiring processing sales and refund transactions
- Perform opening and closing procedures on a daily basics
- Re-stock register stations with plastic bags, receipt tape, credit card applications and etc
- Assist customers with their shopping needs by utilizing the lowes.com app on any mobile phone
- Provide excellent customer service in all task required as a cashier
- Maintain a clean and organized working station at all times
Home Health Aid
Always Caring
03.2018 - 01.2020
- Run errands for clients which includes, grocery shopping and picking up medication
- Light housekeeping
- Laundry
- Dishes
- Sweep and Mop
- Provide companionship for clients which includes interacting with clients and their family and friends in home-like setting
Busser
Lobster Hub
07.2017 - 12.2017
- Maintain and clean all table in restaurant after use in a timely manner
- Host customers and assist in table assignment
- Run orders to correct tables in a timely manner
- Provide customer service and assist all customers with their needs
Education
Certificate -
Edison Job Corps Academy
Edison, New Jersey01.2017
High School Diploma -
Osceola High School
Kissimmee, Florida01.2012
Skills
- Strong verbal and written communication skills
- Ability to work under pressure
- Leadership adaptability
- Lean manufacturing
- Heavy equipment operation
- Customer service
- Utilizing and maximizing skills to tackle and complete tasks at hand
Timeline
Diagnostic Technician
Roche Diagnostics
07.2024 - 12.2024
Lab Assistant
Labcorp
08.2020 - 06.2022
Cashier
Lowe’s Home Improvement
03.2019 - 05.2020
Home Health Aid
Always Caring
03.2018 - 01.2020
Busser
Lobster Hub
07.2017 - 12.2017
Certificate -
Edison Job Corps Academy
High School Diploma -
Osceola High School
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