Isabella Walker
Andalusia,Alabama
Summary
Experienced Diagnostic Technician with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.
Overview
5
5
years of professional experience
Work History
Diagnostic Technician
S&D Legacy Automotive LLC.
07.2021 - Current
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical and electrical issues.
- Maintained accurate records of time and materials required to perform repairs and service.
- Read and followed technical documentation to complete accurate repairs.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Performed ECU, key, and remote, programming.
Detailer
S&D Auto Sales
07.2018 - 07.2021
- Washed cars and trucks daily for auto dealership.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Maintained clean, tidy and safe work environment.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Provided exceptional customer service and addressed customer inquiries.
- Reported daily work progress and encountered problems to management.
- Refilled gas tanks and documented fluid levels.
- Applied fuel additives to help clean and protect engines.
Education
Automotive Technician - Automotive
Penn Foster Career School
Scranton, PA01.2022
Skills
- Customer Satisfaction
- Corrective Maintenance
- Mechanical Test Equipment
- Verbal and Written Communication
- Electronic Systems
- Time Management
- Safety Procedures
- Supply Ordering
- Coordination with Service Team
- Troubleshooting Skills
- Marketing and Advertising Strategies
- Accounting and Bookkeeping
Timeline
Diagnostic Technician
S&D Legacy Automotive LLC.
07.2021 - Current
Detailer
S&D Auto Sales
07.2018 - 07.2021
Automotive Technician - Automotive
Penn Foster Career School
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