Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Greg Matthews

Granbury,TX

Summary

Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.

Overview

25
25
year of professional experience
11
11

ASE Certifications

Work History

Remote Automotive Diagnostic Technician

AsTech Reparify
07.2022 - 01.2023
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Read and followed technical documentation to complete accurate repairs.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Investigated customer complaints to identify cause of malfunctions.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.

Manager

Kwik Kar Wash And Automotive
02.2022 - 07.2022
  • Established team priorities, maintained schedules and monitored performance.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Accomplished multiple tasks within established timeframes.

Used Car Recon Technician

Shottenkirk, LLC
10.2021 - 02.2022
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Repaired brake, exhaust, electrical and other systems for domestic and foreign automotive brands.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Read and followed technical documentation to complete accurate repairs.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Performed emissions tests according to standard procedures.

Education

Associate of Applied Science - Electrical And Mechanical Engineering

Eastfield College
Mesquite, TX
06.1985

Skills

  • Diagnostic Evaluation
  • Customer Satisfaction
  • Office Operations
  • Team Leadership
  • Time Management
  • Problem Resolution
  • Critical Thinking
  • Customer Experience

Certification

  • Awarded ASE Automotive Master Technician
  • L1 Certification for Advanced Engine Diagnostics
  • Level 2 Chrysler Certified
  • GM Certified
  • I also have certifications in customer service and paint and body.

Timeline

Remote Automotive Diagnostic Technician

AsTech Reparify
07.2022 - 01.2023

Manager

Kwik Kar Wash And Automotive
02.2022 - 07.2022

Used Car Recon Technician

Shottenkirk, LLC
10.2021 - 02.2022

Associate of Applied Science - Electrical And Mechanical Engineering

Eastfield College

Similar Profiles

CREATE PROFILE
Greg Matthews