BERENICE CARIPE
Miami,FL
Summary
Dynamic entrepreneur and quilling artist at The QBB Studio, adept in sales management and customer relations, demonstrated through successful marketing strategies and exemplary client service. Leveraged verbal communication skills at YML Services to enhance guest experiences. Proven track record in small business operations, with a focus on innovative sales oversight and marketing achievements.
Overview
6
6
years of professional experience
Work History
Etsy Shop Owner
The QBB Studio
Miami, USA
01.2020 - Current
- Company Overview: https://theqbbstudio.etsy.com
- Quilling Artist
- Designer
- Management
- Marketing
- Customer Services
- Https://theqbbstudio.etsy.com
Customer Services
YML Services, Staffing Agency, Epic Staffing Agency
01.2020 - 01.2021
- Cleaning floors: sweeping, mopping, and vacuuming to keep floors clean and safe.
- Cleaning restrooms: sanitizing toilets and other restroom facilities.
- Disposing of waste: Removing bins, recycling, and ensuring proper waste management.
- Maintaining equipment: Cleaning, maintaining, and storing equipment.
- Responding to requests: Responding quickly to cleaning and maintenance requests during events.
- Collaborating with others: Working with other event staff to ensure a positive experience for guests.
- Following guidelines: Adhering to health and safety guidelines, and event cleaning guidelines.
- Coordinated setup and breakdown of event spaces, ensuring timely readiness for guests.
- Ensured that all necessary equipment was available for the duration of the event.
Retail Merchandise Associate
Marshall Store
01.2019 - 01.2020
- Organized the store's backroom by item category.
- Displayed promotional material such as signs and banners.
- Stamped price tags on merchandise, referring to official price lists.
- Greeted customers upon entering the store, provided product information and answered questions about products and services offered by the company.
- Recommended disposal of obsolete stocks to write off unsellable items from inventory.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
Education
Associate - Business Administration
ASA College
Miami, Fl01.2018
Associate - Graphic Design
ITU Antonio Jose de Sucre
Caracas, Venezuela01.2005
Skills
- Client service
- Verbal and written communication
- Sales management
- Marketing
- Sales oversight
- Small business operations
- Customer relations
Websites
Languages
- English, 100%
- Spanish, 100%
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Etsy Shop Owner
The QBB Studio
01.2020 - Current
Customer Services
YML Services, Staffing Agency, Epic Staffing Agency
01.2020 - 01.2021
Retail Merchandise Associate
Marshall Store
01.2019 - 01.2020
Associate - Business Administration
ASA College
Associate - Graphic Design
ITU Antonio Jose de Sucre
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