Driven and resourceful professional with a talent for strategic planning and efficient operations management. Strong knowledge of logistical coordination and team leadership, coupled with proficiency in crisis management and resource allocation. Committed to optimizing operational processes and enhancing team performance to achieve organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lieutenant
NDCS Omaha Correctional Center (OCC)
11.2021 - Current
Supervise the performance of all assigned Corporals and Sergeants—provide leadership and assist custody/security staff with questions or problems regarding facility and NDCS policy
Conduct investigations, particularly concerning significant incidents which occur during the shift.
Resolve problems which occur between incarcerated individuals and between incarcerated individuals and team members
Apply Administrative Regulations, Operational Memorandums and Post Orders to custody operations and assist in the development of these policies
Involved in handling incidents involving high security or problem incarcerated individuals, i.e., immediate segregation, incarcerated individual transportation orders, threats, etc
Conduct roll call and handle all administrative paperwork involved in operation of the shift, i.e., vacation scheduling, KRONOS, TeleStaff entries, daily logs, inspections, etc
Complete required reports for incidents and activities during shift including but not limited to Disciplinary reports, Serious incident reports, and staffing reports, PREA investigations,
Supervise the conduct of custody activities, i.e., searches, facility tours, visitor and volunteer escorts, etc
Serve as initial commander in emergency situations
Knowledge/ experience in reviewing/updating departmental policies and procedures, leadership training
Improved operational efficiency by streamlining processes and implementing best practices
Experience or training complying with ACA standards
Experience supervising in a correctional setting
Evaluated staff performance regularly, providing constructive feedback and opportunities for growth
Works with Emergency Preparedness Coordinator, Specialists, and Team Leaders to ensure effective emergency response
Unit Case Manager/ Shift Lead
NDCS- Community Corrections Center- Omaha
08.2020 - 11.2021
Supervised and evaluated the attainment of staff work goals and to ensure safety and security by consistent application of policies, procedures, and guidelines
Spoke with and counseled staff to exchange information and/or explain work policies, procedures, and guidelines to identify work related problems and create possible solutions
Oversaw the work activity to ensure appropriate sanitation levels, behaviors, and conduct of incarcerated individuals assigned to their respective housing units
Evaluated specific charges and facts and recommended appropriate corrective action by participating in disciplinary hearings to properly discipline incarcerated individuals for noncompliance with established policies, procedures, rules, and regulations
Properly classified incarcerated individuals based on their background, treatment plans, required programming, etc
Unit Case Manager
NDCS- Nebraska Correctional Youth Facility
01.2019 - 08.2020
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of incarcerated individuals, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Provided leadership, guidance and support to staff members.
Improved the outcomes of incarcerated individuals by developing and implementing comprehensive case plans tailored to individual needs.
Improved the satisfaction of incarcerated individuals by efficiently addressing concerns or grievances in a timely manner.
Developed and implemented comprehensive case management plans to address the needs and goals of incarcerated individuals.
Unit Case Worker
NDCS- Nebraska Correctional Youth Facility
11.2018 - 01.2019
Scheduled, distributed, and guided the work assignments of incarcerated individuals in accordance with assignment requirements to complete work in a timely manner.
Observed incarcerated individuals in the housing unit area to detect abnormalities, problems, or unrest and to initiate corrective actions.
Instructed incarcerated individuals on the rules and regulations of the unit and expected behavior.
Followed instructions and procedures to complete assigned tasks.
Unit Case Worker
NDCS- Omaha Correctional Center (OCC)
05.2017 - 11.2018
Scheduled, distributed, and guided the work assignments of incarcerated individuals in accordance with assignment requirements to complete work in a timely manner
Trained incarcerated individuals in specific task and job practices of sanitation to improve and maintain appropriate performance levels
Inspected unit and living areas to ensure required safety and sanitation standards are met
Observed incarcerated individuals in the housing unit area to detect abnormalities, problems, or unrest and to initiate corrective actions
Instructed incarcerated individuals on the rules and regulations of the unit and expected behavior
Counseled incarcerated individuals to assist them in adapting to the prison environment, solving problems, and filing grievances
Direct compliance with all administrative regulations, operational memorandums, post orders, State statutes, and agency policies and procedures to maintain prison order and operation
Education
Bachelor of Science - Criminology And Criminal Justice
University of Nebraska At Omaha
Omaha, NE
12-2016
Skills
Incident command
Operational efficiency
Environmental monitoring
Security management
Workforce scheduling
Policy enforcement
De-escalation techniques
Inmate classification
Daily Operations management
Investigations
Strategic visioning
Certification
PREA investigator Training, First Level leader, ICS-300, Basic Investigator Training
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Lieutenant
NDCS Omaha Correctional Center (OCC)
11.2021 - Current
Unit Case Manager/ Shift Lead
NDCS- Community Corrections Center- Omaha
08.2020 - 11.2021
Unit Case Manager
NDCS- Nebraska Correctional Youth Facility
01.2019 - 08.2020
Unit Case Worker
NDCS- Nebraska Correctional Youth Facility
11.2018 - 01.2019
Unit Case Worker
NDCS- Omaha Correctional Center (OCC)
05.2017 - 11.2018
Bachelor of Science - Criminology And Criminal Justice