Berenice Miramontes
Los Angeles ,Ca
Summary
Compassionate Social Services Director who has served in skilled nursing facility setting for over 3 years. Specializes in providing services to our geriatric and mental health population. Proven ability to quickly build trust and rapport with clients from diverse cultures. Committed to achieving quality care for clients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Recovery Counselor
Stars Behavioral Health Group
11.2023 - Current
- Ensure that all safety regulations are followed, and the facilities are maintained in a safe and clean manner.
- Provided crisis intervention services as needed, effectively addressing immediate concerns and preventing further escalation.
- Established strong rapport with patients based on trust, empathy, and active listening skills.
Social Services Director
Monterey Healthcare & Wellness Centre
02.2022 - Current
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
- Conducted psychosocial assessments to identify individual needs and specific social services necessary to address identified objectives and goals.
- Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
- Promoted integration of behavioral health care and long-term services to enhance continuity of care for clients.
- Formulated discharge plans in collaboration with multidisciplinary treatment team, patient and family.
- Coordinated specific psychosocial resources to meet members' identified needs.
- Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
Social Services Assistant
Monterey Healthcare & Wellness Centre
10.2021 - 02.2022
- Assessed resources for health, welfare, housing/placement and other community services.
- Conducted individual and family case interviews to identify the nature and extent of clients' problems and develop effective methods for improvement.
- Completed, submitted and verified accuracy of paperwork, including clinical and psychosocial initial assessments, treatment plans, therapy notes and other required documentation.
- Completed weekly progress notes, updated quarterly treatment plans and maintained patient records by successfully utilizing practice management software, including Point Click Care.
- Interviewed clients individually and with families, determining services best suited to their needs.
- Evaluated and addressed individual client needs and concerns through targeted assessments.
- Consulted with multidisciplinary team of professionals to optimize treatment plans for complex cases.
- Coordinated with trained and licensed service providers to facilitate supportive counselling
Social Services Assistant
York Healthcare & Wellness Centre
01.2021 - 10.2021
- Evaluated and addressed individual client needs and concerns through targeted assessments.
- Coordinated with trained and licensed service providers to facilitate support groups, life skills education and supportive counselling.
- Performed psychosocial assessments, identifying barriers in patient ability to obtain or use medications and implementing remedial action.
- Consulted with multidisciplinary team of professionals to optimise treatment plans for complex cases.
- Interviewed clients individually and with families, determining services best suited to their needs.
- Reviewed and discussed case history material with multidisciplinary teams, developing best courses of action for new and returning service users.
- Advocated for client rights and informed service users of options available to them.
Senior Caregiver
York Healthcare and Wellness Centre
03.2020 - 12.2020
- Improved resident comfort by providing pleasant companionship and stimulating conversation.
- Guaranteed patient safety by constantly observing resident wellbeing, promptly reporting changes in conditions to charge nurses; LVN.
Education
MSW
California State University - Dominguez Hills
Carson, CA05.2025
Bachelor of Arts - Psychology
California State University, Dominguez Hills
Carson 08.2021
Skills
- Attentive listener
- Excellent interpersonal skills
- Communication skills
- Case Management
- Cognitive psychology knowledge
- Supervision & Leadership
- Reliable & Trustworthy
- Good Work Ethic
Certification
Child and Adolescent Needs Assessment (CANS)
CPR/AED
Timeline
Recovery Counselor
Stars Behavioral Health Group
11.2023 - Current
Social Services Director
Monterey Healthcare & Wellness Centre
02.2022 - Current
Social Services Assistant
Monterey Healthcare & Wellness Centre
10.2021 - 02.2022
Social Services Assistant
York Healthcare & Wellness Centre
01.2021 - 10.2021
Senior Caregiver
York Healthcare and Wellness Centre
03.2020 - 12.2020
MSW
California State University - Dominguez Hills
Bachelor of Arts - Psychology
California State University, Dominguez Hills
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