Berenice Soto
Elkhart,IN
Summary
Proven leader with extensive experience at Beacon Health System, adept in customer relations and cash management. Excelled in fast-paced environments, enhancing provider productivity and ensuring HIPAA compliance. Demonstrated exceptional problem-solving and team leadership, significantly improving store operations and patient care processes.
Overview
5
5
years of professional experience
Work History
Store Manager
Walgreens
12.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Medical Scribe
Beacon Health System
10.2022 - 09.2023
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
- Accompanied physicians through day in fast-paced, stressful environments.
- Skilled in triage room
Medical Scribe Assistant
Beacon Health System
03.2019 - 01.2022
- Ensured compliance with HIPAA regulations through strict adherence to confidentiality guidelines when handling sensitive patient information.
- Promoted a positive work environment by collaborating closely with colleagues to maintain smooth clinic operations.
- Assisted in minimizing potential errors through vigilant proofreading of all dictated reports before submission into EHR systems.
- Expedited appointment scheduling by efficiently managing physician calendars and addressing any conflicts or changes as needed.
- Increased provider productivity through diligent research on medical conditions or symptoms prior to appointments for effective consultation preparation.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
Education
Diploma - Medical Assisting
Ross Medical Education Center
Granger02.2019
High School Diploma -
Elkhart Central High School
Elkhart, IN06.2018
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Team Leadership
- Cash Management
- Data entry experience
- Fluent in Spanish
- EMR / EHR
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Walgreens
12.2023 - Current
Medical Scribe
Beacon Health System
10.2022 - 09.2023
Medical Scribe Assistant
Beacon Health System
03.2019 - 01.2022
Diploma - Medical Assisting
Ross Medical Education Center
High School Diploma -
Elkhart Central High School
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