Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Berenice Soto

New Caney,TX

Summary

Detail-oriented and compassionate Certified Medical Assistant with hands-on experience in patient care, vital signs, and injections. Adept at multitasking, adapting to changing environments, and providing exceptional support in clinical settings. Committed to ensuring patient comfort and safety. CPR certified and dedicated to delivering high-quality care. Strong background in both administrative and clinical tasks. Focus on effectively supporting healthcare teams and providing top-notch care to patients.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Multiservice Company
01.2022 - Current
  • Deliver exceptional client service with precision in financial transactions
  • Leverage technical tools to manage customer accounts efficiently
  • Maintain high performance in a fast-paced, multitasking environment

Medical Extern

Airline Medical Clinic
12.2024 - 01.2025
  • Took vital signs, including blood pressure, heart rate, temperature, and oxygen levels
  • Roomed patients and ensured all necessary information was gathered for the provider
  • Scheduled appointments, coordinated patient flow, and made follow-up calls
  • Administered injections as directed by the healthcare provider
  • Assisted with patient education and provided a compassionate, patient-centered experience

Sales Associate

Victoria's Secret
01.2023 - 01.2024
  • Cultivated strong communication skills to assist customers effectively
  • Ensured attention to detail in inventory organization and management
  • Resolved issues promptly while operating point-of-sale systems

Retail Sales Associate

TJ Maxx
01.2019 - 01.2023
  • Provided personalized assistance, demonstrating active listening and empathy to meet customer needs
  • Maintained organization and adaptability in a high-demand retail environment

Education

Lone Star College -

Lone Star College

Medical Assistant Certification - Medical Assisting

Houston Medical Assistant School
Kingwood Texas
02-2025

Skills

  • Patient-focused care and empathy
  • Multitasking and adaptability under pressure
  • Strong communication and organizational skills
  • Fast learner with a commitment to continuous improvement
  • Attention to detail in technical and clinical environments
  • Active listening
  • Customer service
  • Critical thinking
  • Data entry
  • Scheduling

Languages

Spanish
Native or Bilingual

Timeline

Medical Extern

Airline Medical Clinic
12.2024 - 01.2025

Sales Associate

Victoria's Secret
01.2023 - 01.2024

Customer Service Representative

Multiservice Company
01.2022 - Current

Retail Sales Associate

TJ Maxx
01.2019 - 01.2023

Lone Star College -

Lone Star College

Medical Assistant Certification - Medical Assisting

Houston Medical Assistant School

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Berenice Soto