Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
References
Timeline
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Berenice Vargas Vallejo

Las Vegas,NV

Summary

Dynamic optical professional with extensive experience at Safilo MX, excelling in sales transactions and inventory management. Proven ability to educate customers on eyewear options while fostering strong relationships. Skilled in optical measurement techniques, consistently enhancing customer satisfaction and achieving sales targets through effective collaboration and product expertise.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Sales Associate

safilo MX
mexico city, mexico
02.2019 - 07.2024
  • Assisted customers in selecting eyewear and accessories to meet their preferences.
  • Maintained knowledge of current product offerings and promotions to inform customers.
  • Processed sales transactions efficiently using point-of-sale systems and cash handling procedures.
  • Collaborated with team members to achieve sales targets and enhance customer experience.
  • Managed inventory levels by restocking shelves and organizing merchandise displays effectively.
  • Provided product demonstrations and educated customers on eyewear features and benefits.
  • Resolved customer inquiries and complaints promptly to ensure satisfaction with services.
  • Participated in training sessions to stay updated on industry trends and product knowledge.

Optical Technician

optic
cancun, mexico
12.2014 - 12.2018
  • Assisted customers in selecting eyewear and lenses to meet their needs.
  • Educated clients on proper eyewear care and maintenance techniques.
  • Processed eyewear orders using inventory management systems efficiently.
  • Collaborated with team members to maintain a welcoming store environment.
  • Demonstrated product features and benefits to enhance customer understanding.
  • Managed appointment scheduling for eye exams and consultations effectively.
  • Resolved customer inquiries and issues promptly to ensure satisfaction.
  • Conducted regular inventory checks to maintain stock levels and organization.
  • Measured pupillary distances, segment heights, lens base curves and frame size for eyeglasses fabrication.
  • Applied knowledge of frames, lens designs, and materials to assist patients in selection of eyewear.
  • Calculated insurance co-pays based on eligibility, prepared work orders for optical lab and verified, dispensed and adjusted eyeglasses.
  • Processed eyeglasses orders and monitored status to verify and notify patients for dispensing.
  • Maintained inventory and optical retail area to provide safe, clean, organized and inviting environment for patients and practice.

Optometric Technician

Marchon Mexico
mexico city, mexico
05.2002 - 07.2014
  • Assisted optometrists during patient examinations and procedures.
  • Operated and maintained optical equipment for precision testing.
  • Conducted vision tests and obtained patient medical histories.
  • Educated patients on eyewear options and proper care instructions.
  • Managed inventory of lenses, frames, and optical supplies efficiently.
  • Scheduled appointments and ensured timely patient flow in the clinic.
  • Collaborated with team members to enhance patient service quality.
  • Documented patient information accurately in electronic health records systems.
  • Scheduled appointments for patients according to their needs and preferences.
  • Answered phone calls from customers inquiring about services offered by the practice.

Education

High School Diploma -

Unversity of Cem
Villahermosa Tabasco
12-2018

Associate of Arts - Optometry

Institute of Roosvelt
City Of Mexico
01-2010

Skills

  • Sales transactions and inventory management
  • Sales transactions
  • Inventory management
  • Product expertise
  • Customer education and relationship management
  • Optical measurement techniques

Affiliations

  • gym
  • cooking
  • bake

Languages

Spanish
Native/ Bilingual
English
Elementary

Accomplishments

  • 8 recognitions for first sales of the year

Certification

  • certification of optimitry

References

References available upon request.

Timeline

Sales Associate

safilo MX
02.2019 - 07.2024

Optical Technician

optic
12.2014 - 12.2018

Optometric Technician

Marchon Mexico
05.2002 - 07.2014

High School Diploma -

Unversity of Cem

Associate of Arts - Optometry

Institute of Roosvelt

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