Knowledgeable and dedicated bilingual customer service professional with extensive experience in remote client services. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
PHILANTROPHY
Ecuador 04/2012 to Present EFE Back Pack Project
Provided school supplies for children Chachis & Tsachilas Indigenous Community in Santo Domingo, Ecuador
School El Pajonal & Algarrobos, Manabí, Ecuador 06/2015 - 09/2021
Earthquake Survivors, 04/2016 – 10/2016, Manabí, Ecuador
HESI, 2007 - 2013 Kingwood, Texas