Berenise Carmona
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Intake Paralegal
Fielding Law Group
10.2018 - Current
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Conferred with clients and other involved parties to gather and track case information.
- Communicated pertinent information to clients via phone, email, and mail.
- Contacted clients to schedule appointments and discuss progress of cases.
- Generated leads to meet and exceed revenue goals by identifying new clients.
- Conducted detailed client intakes and entered information into company database.
Records Coordinator
Children's Choice Pediatric Dentistry
02.2018 - 09.2018
- Assisted with typing, data entry, and answering incoming calls as required.
- Followed established policies and procedures to maintain compliance with regulations.
- Participated in training and other learning opportunities to expand knowledge of company and position.
- Provided excellent customer care by responding to inquiries and requests for information.
- Followed confidentially regulations to maintain privacy.
- Sorted all paperwork and documents alphabetically and according to dates and significance.
- Developed efficient filing system to retrieve records quickly.
- Transferred inactive records to storage to free up space and preserve history.
Interpreter Volunteer
Royal School District
11.2016 - 02.2017
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
Education
No Degree -
Spokane Falls Community College
Spokane, WAHigh School Diploma -
Royal School District
Royal City, WA06.2017
Skills
- Manage Schedules
- Account Administration
- Customer Relationship Management
- Client Correspondence
- Team Oriented
- Identifying Client Goals
- Deadline Monitoring
- Reminder Calls
- Professional Correspondence
- Enter New Data
- Customer Support Needs Assessment
- Phone Answering
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Intake Paralegal
Fielding Law Group
10.2018 - Current
Records Coordinator
Children's Choice Pediatric Dentistry
02.2018 - 09.2018
Interpreter Volunteer
Royal School District
11.2016 - 02.2017
No Degree -
Spokane Falls Community College
High School Diploma -
Royal School District
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