Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Intake Paralegal
Fielding Law Group
10.2018 - Current
Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
Conferred with clients and other involved parties to gather and track case information.
Communicated pertinent information to clients via phone, email, and mail.
Contacted clients to schedule appointments and discuss progress of cases.
Generated leads to meet and exceed revenue goals by identifying new clients.
Conducted detailed client intakes and entered information into company database.
Records Coordinator
Children's Choice Pediatric Dentistry
02.2018 - 09.2018
Assisted with typing, data entry, and answering incoming calls as required.
Followed established policies and procedures to maintain compliance with regulations.
Participated in training and other learning opportunities to expand knowledge of company and position.
Provided excellent customer care by responding to inquiries and requests for information.
Followed confidentially regulations to maintain privacy.
Sorted all paperwork and documents alphabetically and according to dates and significance.
Developed efficient filing system to retrieve records quickly.
Transferred inactive records to storage to free up space and preserve history.
Interpreter Volunteer
Royal School District
11.2016 - 02.2017
Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
Education
No Degree -
Spokane Falls Community College
Spokane, WA
High School Diploma -
Royal School District
Royal City, WA
06.2017
Skills
Manage Schedules
Account Administration
Customer Relationship Management
Client Correspondence
Team Oriented
Identifying Client Goals
Deadline Monitoring
Reminder Calls
Professional Correspondence
Enter New Data
Customer Support Needs Assessment
Phone Answering
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Intake Paralegal
Fielding Law Group
10.2018 - Current
Records Coordinator
Children's Choice Pediatric Dentistry
02.2018 - 09.2018
Interpreter Volunteer
Royal School District
11.2016 - 02.2017
No Degree -
Spokane Falls Community College
High School Diploma -
Royal School District
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