Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bergen Koentopf

Minneapolis,MN

Summary

Versatile and dependable professional with experience across retail, fulfillment, and graphic design roles. Demonstrates strong skills in customer service, inventory management, and team collaboration from retail and fulfillment work at Target and Smile Back Vintage. Applies creative problem-solving and design expertise to develop digital and print marketing materials using Adobe Creative Suite, as showcased in a recent design internship. Recognized for adaptability, strong communication, and the ability to thrive in both fast-paced operational settings, and creative environments.

Overview

3
3
years of professional experience

Work History

Part-Time Sales & Merchandising Associate

Smile Back Vintage
Minneapolis, MN
02.2024 - 12.2024
  • Monitored stock levels, reordered items when necessary, and ensured proper storage of products.
  • Provided exceptional customer service by responding to inquiries promptly and courteously.
  • Ensured that all merchandise was correctly priced and tagged according to established standards.

Graphic Design Intern

MontegoBlu
Excelsior, MN
06.2024 - 08.2024
  • Designed print and digital marketing materials—including menus, flyers, posters, and promotional signage—using Adobe Photoshop, Illustrator, and InDesign.
  • Created content for Instagram, Facebook, and other platforms to increase engagement and visibility.
  • Assisted in updating the restaurant's website with current menus, event information, and visual content.
  • Photographed dishes and in-house events for use in marketing materials and online platforms.
  • Ensured all visual content maintained brand consistency and appealed to the target audience.
  • Provided input on creative direction, and contributed ideas for improving customer engagement through design.
  • Worked within time constraints to deliver high-quality graphics for both print and digital use.
  • Assisted with front-of-house operations during busy hours, including greeting guests, running food, and maintaining cleanliness, and service standards.

Fulfillment Team Member

Target
Minnetonka, MN
07.2021 - 08.2023
  • Picked, packed, and prepared guest orders for delivery and store pickup using Target's internal systems and equipment.
  • Ensured accuracy and efficiency when locating and scanning items to meet same-day delivery and order deadlines.
  • Maintained a clean, organized, and safe fulfillment area to ensure compliance with safety and operational procedures.
  • Provided excellent guest service by responding to questions and assisting with order issues when needed.
  • Collaborated with team members and leaders to meet performance goals, and improve fulfillment processes.
  • Restocked inventory and backroom locations to ensure the availability of high-demand items.
  • Prioritized tasks and adapted quickly to a fast-paced environment to meet shifting order volumes and time-sensitive targets.

Education

Bachelor of Arts - Graphic Design

University of Minnesota
Minneapolis, MN
12-2027

Skills

  • Team collaboration
  • Creative problem solving
  • Customer service
  • Adobe Creative Suite
  • Graphic design
  • Time management
  • Active listener
  • Reliable and punctual
  • Friendly and outgoing
  • Store maintenance
  • Quick learner

Timeline

Graphic Design Intern

MontegoBlu
06.2024 - 08.2024

Part-Time Sales & Merchandising Associate

Smile Back Vintage
02.2024 - 12.2024

Fulfillment Team Member

Target
07.2021 - 08.2023

Bachelor of Arts - Graphic Design

University of Minnesota

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