MATT WACK

Work History

Whitefish School District

12.2021 - 07.2025

Checked in and stocked inventory throughout facility.
Reported vandalism or other damage to property to supervisor.
Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Moved furniture for cleaning and set up for special events.

Duties have included network management, software administration and database administration. IT technical support to business an organization's employees. Cloud based server management. Work with external partners, including consultants, agencies and vendors, to arrive at the most appropriate system or integration of computer systems for client success. Training and IT consulting experience.
Planned short- and long-term Information technology operations with focus on budget.
Maintained, evaluated, and improved company information technology infrastructure to support key administrative and organizational initiatives.

Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process.
Followed up with customers about resolved issues to maintain high standards of customer service.

Meet with clients or the art director to determine the scope of a project. Use digital illustration, photo editing software, and layout software to create designs. Create visual elements such as logos, original images, and illustrations to help deliver a message. Design layouts, including selection of colors, images, and typefaces. Present design concepts to clients or art directors Incorporate changes recommended by clients or art directors into final designs.

Right Networks

01.2016 - 01.2019

Monitored systems in operation and input commands to troubleshoot areas.
Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Configured hardware, devices, and software to set up work stations for employees.

Atlas Sign Industry

01.2014 - 01.2015

Obtained approval of concepts by submitting rough drafts to management or to client.
Analyzed user behavior and feedback to optimize design and user experience.
Reviewed project requirements to plan workflows and evaluate client time and budget constraints.
Used Adobe Creative Suite to edit images for use in marketing materials and website content.

Avail-TVN

01.2010 - 01.2012

Participated in formal internal design reviews of proposed products and components.
Developed cost estimates and project specifications for proposals.