Organized, hard working professional looking for growth-oriented position in customer service. Outgoing and collaborative worker, skilled in communication and time management.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Custodian
Henry County Courthouse
05.2024 - Current
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Kept building spaces premises clean inside and outside.
Maintained a well-organized supply closet for easy access to necessary tools.
Moved furniture for cleaning and set up for special events.
Customer Service / Owner's Assistant
Perkins Drugs, LLC
03.2015 - Current
Assist customers with their individual needs
Work with owner and lead pharmacist to make sure the store is optimally ran
Work with suppliers
Daily deposit
Maintaining the store, including ordering and stocking all over the counter items
Administrative Assistant
Houstan Tank Trucking Services
08.2022 - 01.2023
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Developed filing system for historical documents, preserving important company records and improving access to information.
Dietary Aide
Henry County Healthcare
01.2014 - 03.2015
Production
Mohan International / ICI
10.2004 - 07.2009
Followed detailed instructions to operate machines with accuracy and produce quality products.
Set up and adjusted equipment and properly configured machines for daily operation.
Complied with company and OSHA safety rules and regulations.
Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
Clerk
Lakeview Grocery
10.1990 - 10.2004
Education
High School Diploma -
Customer Service, Several computer classes, Hippa, fraud, Pharmacy Technician
Tennessee College of Applied Technology
Skills
Cleaning and sanitizing
Work independently
Responsible and dependable
Customer service
Certification
Certified Administrative Ass,
Timeline
Custodian
Henry County Courthouse
05.2024 - Current
Administrative Assistant
Houstan Tank Trucking Services
08.2022 - 01.2023
Customer Service / Owner's Assistant
Perkins Drugs, LLC
03.2015 - Current
Dietary Aide
Henry County Healthcare
01.2014 - 03.2015
Production
Mohan International / ICI
10.2004 - 07.2009
Clerk
Lakeview Grocery
10.1990 - 10.2004
Customer Service, Several computer classes, Hippa, fraud, Pharmacy Technician