Berkley Puzey
Blacksburg,VA
Summary
Experienced candidate with passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds.
Overview
4
4
years of professional experience
Work History
Lifeguard
Marlin Club Inc
05.2019 - 07.2020
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Educated patrons on safety protocols and enforced safety rules.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
Assistant Manager
Marlin Club Inc
08.2020 - 08.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Bachelor - Human Development
Virginia Tech
Blacksburg, VA05.2025
Skills
- Group and Individual Instruction
- Team Collaboration
- CPR Certified/ First Aid
- Customer Service and Satisfaction
- Staff Management
- Active Listening
Additional Information
Worked at Margaret Beeks Elementary school with Erin Johnson's Pre-k class assisting her from 9 AM to 11 AM for a Principals of Human Services with Dr. Komelski.
Timeline
Assistant Manager
Marlin Club Inc
08.2020 - 08.2023
Lifeguard
Marlin Club Inc
05.2019 - 07.2020
Bachelor - Human Development
Virginia Tech
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