Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Berlin Munoz

Boca Raton

Summary

Dynamic professional with a strong background in customer service at Menchie's Frozen Yogurt, excelling in enhancing client satisfaction and maintaining high-quality standards. Proven skills in behavioral health support and effective communication, complemented by a keen attention to detail and project planning abilities. Committed to fostering positive environments and team collaboration.

Overview

3
3
years of professional experience

Work History

Employee

Menchie's Frozen Yogurt
Boca Raton
07.2023 - 08.2025
  • Delivered exceptional customer service to enhance client satisfaction.
  • Executed food preparation tasks efficiently to maintain quality standards.
  • Maintained cleanliness and organization of store to ensure a welcoming environment.

Behavioral Health Technician Intern

Youth Services Department of Education & Training
West Palm Beach
03.2024 - 04.2025
  • Engaged in parent-child interactive therapy.
  • Developed promotional posters for services.
  • Prepared documentation.
  • Enhanced office décor.
  • Participated in group supervision.

Employee

Cannoli Kitchen
Boca Raton
04.2023 - 06.2023
  • Delivered exceptional customer service to enhance client satisfaction.
  • Executed food preparation tasks efficiently to maintain quality standards.
  • Maintained cleanliness and organization of store to ensure a welcoming environment.

Camp Counselor Apprentice

Pine Tree Camps
Boca Raton
06.2022 - 07.2022
  • Supervised daily activities for campers, ensuring safety and engagement.
  • Facilitated team-building exercises to promote cooperation among campers.
  • Organized recreational events, including sports and arts and crafts sessions.
  • Assisted in developing lesson plans to enhance camper experiences.
  • Monitored camper behavior to ensure adherence to camp policies and guidelines.
  • Enforced discipline and policies to protect safety of recreational activity participants.

Education

Some College (No Degree) - Psychology

Florida Atlantic University
Boca Raton, FL

Skills

  • Customer service
  • Behavioral health support
  • Team building
  • Effective communication
  • Group facilitation
  • Documentation preparation
  • Attention to detail
  • Excellent communication
  • Active listening
  • Verbal communication
  • Project planning
  • Time management

Affiliations

  • Roller blading
  • Yoga
  • Reading

Accomplishments

  • Medical program all throughout high school
  • Cheer team freshman and sophomore year of high school

Timeline

Behavioral Health Technician Intern

Youth Services Department of Education & Training
03.2024 - 04.2025

Employee

Menchie's Frozen Yogurt
07.2023 - 08.2025

Employee

Cannoli Kitchen
04.2023 - 06.2023

Camp Counselor Apprentice

Pine Tree Camps
06.2022 - 07.2022

Some College (No Degree) - Psychology

Florida Atlantic University

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