Berlinda Jean

CERTIFIED ADMINISTRATIVE ASSISTANT Administrative Assistant with more than 20 years of experience with a strong sense of professionalism, integrity, dedication, and an unwavering willingness to learn. Summary of Qualifications Cross-Functional Team Leadership Maintain relationships with clients and direct technical questions and/or issues to Operations Manager or other departments for resolution across the organization. Assume responsibility for other departments as needed, ensuring all processes were completed prompt and accurately. Problem Solving Identify problems that developed and collaborated with management to resolve them accordingly, which in turn increased efficiency and allotted more time to complete other projects on time. Ensure the claims department achieves optimum accuracy, efficiency, and productivity. Process Implementation Train multiple employees in how to use the systems via presentations and direct training. Implement effective organization skills and the ability to work under pressure with a keen sense of detail and accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.