Berlynn Santiago
Paoli
Summary
Enthusiastic team player with experience in fast-paced environments. Skilled in issue resolution and maintaining high standards of cleanliness. Committed to enhancing customer satisfaction through effective collaboration and service.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Cashier/Arcade Attendant/ Food Service Worker
Paoli Rock N Bowl Family Fun Center
09.2025 - Current
- Maintained accurate cash drawer balance through diligent record-keeping and reconciliation.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Ensured cleanliness and organization of the cashier area for optimal workflow efficiency.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Barista/Cashier/Custard Maker
Dubs Custard and Coffee
07.2025 - Current
- Prepared and served high-quality coffee beverages according to established recipes.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
- Handled cash register operations, accurately processing transactions and managing financial exchanges.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
Cashier/Food Service Worker
Magic Morning Bakery
07.2023 - 07.2025
- Maintained cleanliness and organization of the bakery display and checkout areas.
- Collaborated with team members to ensure timely restocking of inventory items.
- Monitored product freshness, ensuring compliance with quality standards and safety regulations.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Bedford North Lawrence High School
Bedford, IN05-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
- Issue resolution
- POS systems
- Attention to detail
Timeline
Cashier/Arcade Attendant/ Food Service Worker
Paoli Rock N Bowl Family Fun Center
09.2025 - Current
Barista/Cashier/Custard Maker
Dubs Custard and Coffee
07.2025 - Current
Cashier/Food Service Worker
Magic Morning Bakery
07.2023 - 07.2025
High School Diploma -
Bedford North Lawrence High School