Results-driven professional with extensive experience in vehicle diagnostics and safety assessments. Known for mentoring junior technicians and fostering effective communication within teams to enhance operational efficiency.
Overview
12
12
years of professional experience
Work History
Senior Master Technician
FRIENDLY FORD
Las Vegas, Nevada
01.2014 - 05.2025
Communicated effectively with management regarding equipment status and needs regularly.
Mentored/Trained junior technicians in automotive repair techniques and customer service practices.
Collaborated with service advisors to ensure accurate vehicle repair estimates.
Performed road tests after completion of repairs in order to verify accuracy of work performed.
Attended various seminars related to advances in automotive technology in order to stay current on industry trends.
Diagnosed complex vehicle issues using advanced diagnostic tools and equipment and performed repairs.
Parts Specialist
Pepboys Parts And Auto
Phoenix, Arizona
01.2013 - 01.2014
Assisted customers with product selection and technical inquiries.
Maintained organized display of automotive parts for easy access.
Coordinated restocks by working closely with parts manager to fill critical gaps.
Boosted sales by capitalizing on cross-selling and upselling opportunities.
Performed regular checks on stock levels to ensure availability of all parts.
Education
Associate of Occupational Studies - Automotive Technology, Diesel Technology, And HVAC
Universal Technical Institute
Avondale, AZ
06-2013
Skills
Problem solving
Vehicle safety assessments
Training development
Time management
Team building
Performance analysis
Languages
Spanish
Native/ Bilingual
Timeline
Senior Master Technician
FRIENDLY FORD
01.2014 - 05.2025
Parts Specialist
Pepboys Parts And Auto
01.2013 - 01.2014
Associate of Occupational Studies - Automotive Technology, Diesel Technology, And HVAC