Summary
Work History
Education
Skills
Timeline
Generic

Bernadette Bain

Egg Harbor,NJ

Summary

Results-driven professional with a strong focus on effective communication and meticulous attention to detail. Proven experience in customer service and property maintenance, consistently enhancing guest experiences and maintaining high cleanliness standards. Demonstrated ability to resolve issues promptly and ensure satisfaction in fast-paced environments.

Work History

Crew

Wawa
Brigantine, New Jersey
  • Assisted customers with orders and inquiries at service counter, ensuring a seamless ordering experience.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Resolved customer complaints professionally, enhancing customer satisfaction and loyalty.
  • Processed cash transactions accurately at register, contributing to efficient checkout process.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Followed safety guidelines for food handling and sanitation practices.
  • Stocked shelves and ensured product availability for customers.
  • Cleaned area by sweeping floors, wiping tables and emptying trash receptacles.

Security Officer

Maximum security firm
Delaware, New Jersey
  • Monitored premises to ensure safety and security of personnel and property.
  • Conducted regular patrols, identifying and reporting suspicious activities or hazards to enhance overall security.
  • Controlled access points, verifying credentials of individuals entering secured areas.
  • Maintained accurate logs of daily activities, incidents, and security observations to ensure accountability and timely response.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Guarded restricted areas to prevent unauthorized entry.

Cleaner

Michelle cleaning
Somers Point, New Jersey
  • Maintained cleanliness of client properties through regular dusting and vacuuming.
  • Utilized cleaning supplies and equipment safely while following protocols.
  • Organized cleaning schedules to meet client needs and preferences.
  • Assisted team members in deep cleaning projects, contributing to overall property cleanliness.
  • Reported maintenance issues, facilitating timely resolution and maintaining property standards.
  • Delivered prompt and friendly service, fostering positive client relationships and satisfaction.
  • Adhered to safety guidelines while performing cleaning tasks in various environments.

Education

High School Diploma -

Vineland High School South
Vineland, NJ

Facilities maintained -

Oneonta Job Corp
Oneonta, NY

Some College (No Degree) -

Colorado Technical University
Colorado Springs, CO

Skills

  • Customer service
  • Conflict resolution
  • Cash handling
  • Safety compliance
  • Property maintenance
  • Team collaboration
  • Housekeeping practices
  • Effective communication
  • Attention to detail
  • Problem solving
  • Organizational skills
  • Safety awareness
  • Taking orders
  • Willingness to learn
  • Health code compliance
  • Quality assurance

Timeline

Crew

Wawa

Security Officer

Maximum security firm

Cleaner

Michelle cleaning

High School Diploma -

Vineland High School South

Facilities maintained -

Oneonta Job Corp

Some College (No Degree) -

Colorado Technical University

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Bernadette Bain