Bernadette Butler

• Contributed to increased sales revenue by upselling promotional items and participating in marketing initiatives.
• Monitored self-checkout systems and provided help in resolving complex problems.
• Used POS system to enter orders, process payments and issue receipts.
• Completed daily tasks such as sweeping floors, cleaning restrooms, emptying trash cans promptly for a consistently well-maintained store appearance.
• Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
• Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
• Maintained a clean and organized store environment for an improved shopping experience.
• Assisted customers with locating products, answering questions, and recommending items based on their needs.
• Ensured timely stocking of shelves, coolers, and displays for optimal product availability to customers.
• Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Collaborated with team members to ensure smooth operations during busy periods and high-traffic hours.
• Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
• Verified age-restricted product purchases diligently to adhere to legal requirements while maintaining excellent customer rapport during transactions.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Proven ability to learn quickly and adapt to new situations.
• Self-motivated, with a strong sense of personal responsibility.
• Organized and detail-oriented with a strong work ethic.
• Resolved problems, improved operations and provided exceptional service.

As Shower Porter For TA:

• Supported housekeeping staff by stocking supplies, removing trash, and handling laundry tasks as needed.
• Maintained optimal supply levels to meet daily and special cleaning needs.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Increased efficiency in daily operations by organizing storage rooms, maintaining inventory of supplies, and replenishing stock as needed.
• Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
• Kept public pathways clear of safety hazards and spills with regular checks and attention.
• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Performed cleaning and maintenance duties as directed.
• Upheld company standards for appearance by wearing designated uniform and maintaining professional demeanor at all times.

Greeted guests with warmth and professionalism for friendly, helpful service.

As Taco Bell Cashier In TA:

• Strengthened customer loyalty by remembering regular patrons'' preferences and engaging in friendly conversation during transactions.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Provided beverage cups and condiments to increase customer convenience
• Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Operated and sanitized kitchen and food preparation equipment.
• Demonstrated adaptability by quickly learning new menu items and promotions, effectively communicating relevant information to customers.
• Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
• Handled cash with high accuracy and took care to check bills for fraud.
• Engaged customers to help create superior food and beverage experience.
• Supported positive work atmosphere by actively participating in team meetings and offering constructive feedback when necessary.
• Prepared food orders accurately and efficiently, adhering to strict quality control standards.
• Served as a reliable employee with consistent punctuality and attendance record, setting an example for colleagues to follow suit.
• Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
• Cleaned and organized condiment and beverage stations to maintain tidiness.

• Proved successful working within tight deadlines and a fast-paced environment.
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• Maintained equipment functionality through regular cleaning and routine maintenance checks.
• Completed daily side work and opening and closing duties without fail.
• Cleaned counters, machines, utensils, and seating areas daily.
• Handled customer complaints professionally, resolving issues promptly to retain loyal clientele.
• Enhanced customer satisfaction by providing efficient and friendly service.
• Proven ability to develop and implement creative solutions to complex problems.

• Inbound and outbound calls to doctors offices and patients residents to obtain accurate information needed in order to bill insurance for diabetic supplies
• Conducted accurate blood sugar logs from patients.
• Always reached my monthly quota for medical insurance.
• Prepared insurance claim forms or related documents and reviewed for completeness.
• Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
• Assessed medical claims for compliance with regulations and corrected discrepancies.
• Delivered outstanding results under pressure by maintaining a high level of productivity during challenging periods of increased workload.
• Evaluated medical claims for accuracy and completeness and researched missing data.
• Maintained strong knowledge of basic medical terminology to better understand services and procedures.