Bernadette Caibigan

• Managed patient care to maintain comfort and safety throughout procedures.
• Worked with diverse teams to create and apply customized care solutions.
• Ensured precise documentation of changes in patient conditions by monitoring vital signs.
• Facilitated patient and family education regarding health management.

• Administered medications and monitored patient vital signs in accordance with care plans.
• Collaborated with interdisciplinary teams to develop personalized treatment strategies for patients.
• Educated patients and families on post-operative care and health management techniques.
• Assisted in the implementation of infection control protocols, enhancing patient safety standards.

Evaluated outpatient medical records for quality of care issues.

Reviewed documentation to ensure compliance with clinical criteria and policies.

Analyzes appeal content, addressing clinical care and reimbursement matters.

Ensures timely resolution of appeals to comply with regulatory deadlines.

Entered and documented appeal details in relevant tracking and mainframe systems.

• Assisted in the training of new nursing staff, enhancing operational efficiency.
• Streamlined medication administration processes, improving accuracy and compliance rates.
• Led quality improvement initiatives to enhance patient satisfaction scores significantly.
• Mentored junior nurses, fostering professional development and knowledge sharing within the team.