Bernadette Gutierrez
Espanola,USA
Summary
Dynamic Program Director with extensive experience in leading substance use treatment initiatives that enhance access to recovery services. Proven track record of improving treatment outcomes through strategic program administration, staff training, and collaboration with court and community partners. Dedicated to fostering a supportive environment for individuals seeking recovery.
Overview
1
1
Certification
14
14
years of professional experience
Work History
LSAA, CPSW, Interiem Assistant Director
RACSTOP
Espanola, NM
05.2025 - Current
- Oversaw daily operations for substance use treatment programs, ensuring compliance with organizational and regulatory standards to facilitate effective program delivery.
- Supervised CPSWs and program staff, provided training and performance monitoring, and facilitated regular team meetings to support consistent, high‑quality service delivery.
- Delivered individual counselling, group facilitation, relapse‑prevention education, case management, crisis intervention, and recovery support using evidence‑based and harm‑reduction approaches.
- Managed clinical documentation and accurate EHR records, ensuring HIPAA compliance and enabling tracking of program outcomes for continuous improvement.
- Facilitated treatment planning and referrals for clients, connecting them to community resources to support court-mandated and self-referred individuals in achieving treatment goals.
Director/Service Coordinator/CPSW
Inside Out Recovery
Espanola, NM
08.2012 - 05.2025
- Progressed over 15 years within a nonprofit organization, beginning as a Certified Peer Support Worker, advancing to Services Coordinator, and ultimately serving as Program Director for free, community‑based recovery services.
- Supported Medication‑Assisted Treatment (MAT), harm‑reduction education, relapse‑prevention planning, crisis intervention, and care coordination for individuals seeking recovery at no cost.
- Provided individualized, client‑centered recovery support by meeting people where they were in their recovery process and tailoring treatment plans to their needs.
- Coordinated referrals, group schedules, treatment navigation, and access to community resources to facilitate client support.
- Oversaw court-ordered and community-referred clients, collaborating with judges, probation officers, and partner agencies to enhance engagement and promote positive behavioral change.
- As Program Director, led daily operations, supervised CPSWs and program staff, and monitored grant‑funded services.
- Strengthened community partnerships and expanded access to free recovery services, contributing to program development, quality assurance, and strategic planning that improved client outcomes.
- Ensured accurate clinical documentation, HIPAA compliance, and outcome reporting.
Education
Bachelors Global Program - General Psychology and Counseling
University of New Mexico
Las Cruces, NM08-2026
Associates Degree - Alcohol and Substance Abuse Counseling
Northern New Mexico College
Espanola, NM12-2015
Skills
- Substance use treatment
- Individual and group counseling
- Case management
- Crisis management
- Motivational interviewing
- Program management
- Program development
- Community coordination
- Client advocacy
- Staff supervision and coaching
- Clinical documentation
- HIPAA compliance
- EHR management
- Data reporting
- Critical thinking and decision-making
- Time management and attention to detail
- Communication skills
Certification
- LSAA
- CPSW
Timeline
LSAA, CPSW, Interiem Assistant Director
RACSTOP
05.2025 - Current
Director/Service Coordinator/CPSW
Inside Out Recovery
08.2012 - 05.2025
Bachelors Global Program - General Psychology and Counseling
University of New Mexico
Associates Degree - Alcohol and Substance Abuse Counseling
Northern New Mexico College