Bernadette Jaramillo
Tucson,Arizona
Summary
Experienced payroll clerk and administrative leader with a proven track record in effectively prioritizing and delegating tasks to drive goal achievement. Proficient in payroll processing, schedule coordination, event coordination, resource allocation, and office supply inventory management. Committed to training and mentoring top talent to foster a productive work culture.
Overview
12
12
years of professional experience
Work History
North Mill Maintenance Clerk
Asarco
02.2017 - Current
- Provide administrative support, including processing payroll and resolving potential time reporting discrepancies for employees
- Assisted with data entry and administrative support tasks to help meet team goals.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Knowledgeable of Mine Safety and Health Administration (MSHA) standards and regulations
- Process schedule changes to ensure that all data pertaining to employees is accurate
- Organize and file employees’ records in computer systems and office in accordance with company policies and procedures
- Maintain office environment, including ordering office supplies for the day-to-day operations
- Serve as liaison and support personnel for employees with questions and concerns
- Consistently meet strict deadlines for bi-weekly and month end payroll close
- Maintain records for credit card purchases, purchases with petty cash, and office supplies
- Organize office events and luncheons
- Examined, categorized, and sorted incoming documents.
- Maintained physical and computer-based filing systems.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
Human Resources Intern
Asarco
05.2024 - 06.2024
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Developed strong written and verbal communication skills.
- Worked with HR team to coordinate company events.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Supported efforts to optimize employee engagement, diversity and inclusion.
- Created and updated tracking spreadsheets using MS Excel.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Performed clerical duties to assist human resources department.
- Collaborated with HR to develop and maintain up-to-date benefits manual.
- Applied effective time management techniques to meet tight deadlines.
Customer Support Specialist
Citi Bank
11.2015 - 06.2016
- Provided support and service for numerous credit card products
- Provided detailed information regarding existing accounts and benefits specific to each customer
- Acted in a professional, discreet, and effective manner while responding and addressing customer concerns
- Used and remained proficient with Microsoft products including Word and Excel.
- Maintained and managed customer files and databases.
- Provided primary customer support to internal and external customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Resolved concerns with products or services to help with retention and drive sales.
Server and Hostess
Pita Jungle
09.2012 - 07.2015
- Encouraged, trained, and effectively communicated with colleagues
- Provided excellent customer service and communicated with customers to ensure their satisfaction with their service and the company
- Remained knowledgeable of the restaurant’s policies and menu items to ensure that each customer was given proper information.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
B.A Applied Humanities, Business Administration Emphasis -
The University of Arizona
Tucson, Arizona12.2024
Skills
- Extensive clerical, leadership, and customer service experience
- Highly knowledgeable and proficient in Kronos and UKG Dimensions with some knowledge of SAP platform
- Excellent verbal and written communication skills
- Highly knowledgeable and proficient in Microsoft: Word, Outlook, PowerPoint, and Excel
- Detail oriented, always maintain confidentially, and able to effectively multitask
- Knowledgeable in office settings, functions, roles, and behaviors
- Extremely versatile and able to quickly master new roles, responsibilities, and environments
- Skilled at connecting and working with people from diverse cultures and backgrounds
- Possess an eagerness to learn new skills and use them to encourage others
- Highly regarded for excellent problem solving, analytical and decision-making abilities
Timeline
Human Resources Intern
Asarco
05.2024 - 06.2024
North Mill Maintenance Clerk
Asarco
02.2017 - Current
Customer Support Specialist
Citi Bank
11.2015 - 06.2016
Server and Hostess
Pita Jungle
09.2012 - 07.2015
B.A Applied Humanities, Business Administration Emphasis -
The University of Arizona
Similar Profiles
Fernando PerazaFernando Peraza
Mechanic Technician at AsarcoMechanic Technician at Asarco
Bernadette JaramilloBernadette Jaramillo
Administrative Clerk at AsarcoAdministrative Clerk at Asarco
Jesus AlegriaJesus Alegria
Supervisor III - Surface Maintenance Department at AsarcoSupervisor III - Surface Maintenance Department at Asarco