Bernadette Nicolas
Granada Hills,CA
Summary
Dedicated Patient Care Technician with expertise in vital sign monitoring, dialysis treatment administration, and electronic health records management. Committed to providing compassionate support and ensuring patient safety through strict adherence to infection control protocols.
Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.
Overview
12
12
years of professional experience
Work History
Patient Care Technician
DaVita
Encino, California
05.2022 - Current
- Administered dialysis treatments to patients according to established protocols.
- Attached dialyzer and tubing to dialysis machines for use in hemodialysis treatment.
- Delivered comfort and emotional support to patients during treatments to promote well-being.
- Provided direct patient care and assistance to healthcare team members.
- Instructed patients on treatment processes and medication management to enhance understanding and compliance.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Educated patients on treatment processes and medication management.
- Performed safety rounds to identify and mitigate potential hazards, ensuring a safe environment for patients.
- Documented patient information accurately in electronic health records.
- Assisted with patient transfers from bed to wheelchair or stretcher.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Maintained cleanliness and organization of treatment areas and equipment.
Administrative Assistant
Coast Travel Services
Sherman Oaks, California
01.2015 - 01.2016
- Coordinated travel arrangements for clients, ensuring seamless itineraries and accommodations to enhance client satisfaction.
- Managed customer inquiries through phone and email to ensure prompt assistance.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Answered questions from customers regarding products and services offered by the company.
- Directed customer inquiries to appropriate department personnel.
- Assisted in preparing promotional materials for travel packages and services.
- Maintained office supplies inventory, proactively monitoring stock levels to prevent shortages and ensure operational continuity.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Organized files, developed spreadsheets, and maintained front desk operations to ensure a professional and efficient reception area.
Education
CCHT - Certified Hemodialysis Technitian
Davita
California05-2022
Associate of Science - Phlebotomy Training Specialists
-
California10-2021
Bachelor of Arts - Hotel And Restaurant Management
St. Paul Manila
Philippines03-2004
High School Diploma -
St. Paul College
Philippines03-1998
Skills
- Dialysis administration
- Patient care
- Blood draws
- Blood collection
- Patient communication
- Patient assessment
- Clinical documentation
- Infection control protocols
- Data entry
- Phlebotomy
Education and Training
other,other,other,other,other
Timeline
Patient Care Technician
DaVita
05.2022 - Current
Administrative Assistant
Coast Travel Services
01.2015 - 01.2016
High School Diploma -
St. Paul College
Bachelor of Arts - Hotel And Restaurant Management
St. Paul Manila
Associate of Science - Phlebotomy Training Specialists
-
CCHT - Certified Hemodialysis Technitian
Davita