Bernadette Santiago
Albuquerque,NM
Summary
Proven track record at Tempur-Pedic Productions and Lowe's Home Improvement, excelling in forklift operation and teamwork to enhance warehouse efficiency. Demonstrated expertise in receiving procedures and fostering cooperative work environments, significantly contributing to streamlined operations. Achieved notable milestones in inventory control and order processing, ensuring optimal productivity levels.
Overview
7
7
years of professional experience
Work History
Shipping and Receiving Associate
Tempur-Pedic Productions
08.2024 - 02.2025
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Communicated with floor managers to determine merchandise placement.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Performed routine maintenance on vehicles or auxiliary equipment by recharging batteries, lubricating parts and refueling.
- Adjusted machinery and notified supervisors of malfunctions.
- Operated or tended automatic stacking, loading and packaging machines.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Attached identifying tags to containers to mark with identifying shipping information.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Performed cycle counts and inventory control to accurately track product levels.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Assembly Line Production Worker
Tempur-Pedic Productions
05.2024 - 08.2024
- Completed durable assemblies and subassemblies with hand and power tools.
- Boxed, labeled, and transported items to support assembly operations.
- Assisted quality assurance by inspecting items and removing defective parts.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Followed outlined specifications to implement assembly plans.
- Continuously checked products for quality assurance according to strict guidelines.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
Assembly Line Worker
Tempur-Pedic Productions
11.2023 - 05.2024
- Boxed, labeled, and transported items to support assembly operations.
- Completed durable assemblies and subassemblies with hand and power tools.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Assisted quality assurance by inspecting items and removing defective parts.
- Followed outlined specifications to implement assembly plans.
- Followed protocols to enhance protection and maintain safe work environment.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Merchandise Associate
Lowe's Home Improvement
04.2019 - 11.2023
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Updated pricing and signage to complete product displays and educate customers.
- Built end caps and aisle displays to highlight products and support latest promotions.
- Used pallet jacks to move and position merchandise.
- Rotated manufacturer products.
- Created attractive displays to promote items.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Updated signage and price tags to reflect current sales.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
LTL Stocker
Lowe's Home Improvement
02.2019 - 04.2019
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Reviewed order slips, picked products and staged merchandize to be shipped.
Paint Associate
Lowe's Home Improvement
05.2018 - 02.2019
- Offered color matching expertise and paint product selection advice to assist customers with paint choice.
- Located merchandise in store for consumers and demonstrated usage of tools and prep items.
- Displayed color selection using intriguing and creative displays of swatches, painted pieces and sample books.
- Prepared paint primers to proper consistency with electric mixer and matched color choices for consumers.
- Informed customers of in-store promotions and events for paint department.
- Displayed exemplary customer service by greeting customers and answering questions concerning products and inventory.
- Stocked aisles with merchandise and cleaned paint counter for orderly appearance.
- Evaluated weekly performance to maintain sales goals and drive productivity levels.
Education
High School Diploma -
George Washington High School
298 Washington Dr, Mangilao, GU 96913Skills
- Receiving procedures
- Barcode scanning
- Order picking
- Pallet jack use
- Forklift operation
- Teamwork and cooperation
- Package handling
- Shipping documentation
- Warehousing operations
- Punctual and reliable
- Loading and unloading
- Material handling equipment
Timeline
Shipping and Receiving Associate
Tempur-Pedic Productions
08.2024 - 02.2025
Assembly Line Production Worker
Tempur-Pedic Productions
05.2024 - 08.2024
Assembly Line Worker
Tempur-Pedic Productions
11.2023 - 05.2024
Merchandise Associate
Lowe's Home Improvement
04.2019 - 11.2023
LTL Stocker
Lowe's Home Improvement
02.2019 - 04.2019
Paint Associate
Lowe's Home Improvement
05.2018 - 02.2019
High School Diploma -
George Washington High School
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