Bernadette SERRATOS
Riverside,CA
Summary
Professional warehouse worker with strong background in efficient inventory management and order fulfillment. Skilled in operating cherry picker, managing stock levels, and ensuring timely deliveries. Strong focus on team collaboration and achieving results, consistently adapting to changing needs. Reliable and flexible with excellent organizational and problem-solving skills.
Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks, and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently completes deadline-oriented tasks.
Overview
7
7
years of professional experience
Work History
Warehouse Worker
Xtech Inc
04.2024 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 85 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Buffet Attendant
Serrano Buffet
09.2022 - 04.2024
- Greeted guests and seated promptly, providing special accommodation for handicapped diners.
- Contributed to positive dining experiences by greeting guests with a friendly demeanor and assisting with their needs.
- Demonstrated versatility, assisting other staff members with tasks such as dishwashing or bussing tables when needed.
- Boosted overall restaurant cleanliness, routinely clearing tables, and disposing of used plates and utensils.
- Streamlined inventory management processes, accurately tracking stock levels of buffet items and notifying supervisors of shortages promptly.
- Supported efficient kitchen operations by communicating effectively with culinary staff regarding dish replenishment and quality.
- Earned a reputation for punctuality and reliability, consistently arriving early to shifts and performing tasks with minimal supervision.
- Fostered strong working relationships with colleagues through effective communication and teamwork during shifts.
- Collaborated with team members to maintain organization in the back-of-house areas, resulting in smooth service operations.
- Assisted in training new hires on best practices for buffet attendance, contributing to an overall improvement in team performance.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Warehouse Packer
Nordstrom Rack
11.2021 - 02.2022
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
- Operated tape machines, scales and label printers to package items correctly.
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
Order Selector
Reyes Holdings
06.2021 - 09.2021
- Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
- Enhanced order accuracy by diligently verifying product codes and quantities.
- Minimized damaged items through careful handling of fragile products while selecting orders.
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Maintained a clean and safe work environment by adhering to company guidelines and procedures at all times.
- Collaborated with fellow Order Selectors to ensure efficient workflow during high-volume periods.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Followed orders precisely for correct items, sizes and quantities.
- Operated equipment such as pallet jacks and to move heavy pallets.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Safely and securely loaded items to prevent damage during transport.
Quality Control Inspector
Arrowhead Industrial Services
08.2018 - 07.2021
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected outgoing materials for accuracy and quality.
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Evaluated components and final products against quality standards and manufacturing specifications.
Education
High School Diploma -
Abraham Lincoln High School
Riverside, CA05-2016
Skills
- Packaging and labeling
- Heavy lifting
- Self-motivated and disciplined
- Cleaning and organizing
- Order picking
- Clear communication
- Attention to detail
- Problem-solving
- Sorting and labeling
- Pallet jack handling
- Shipping and receiving
- Punctual and dependable
- Stacking and staging
- Order fulfillment
Timeline
Warehouse Worker
Xtech Inc
04.2024 - Current
Buffet Attendant
Serrano Buffet
09.2022 - 04.2024
Warehouse Packer
Nordstrom Rack
11.2021 - 02.2022
Order Selector
Reyes Holdings
06.2021 - 09.2021
Quality Control Inspector
Arrowhead Industrial Services
08.2018 - 07.2021
High School Diploma -
Abraham Lincoln High School
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