BERNADETTE WALTERS
Long Beach,CA
Summary
Professional with solid background in managing complex IT projects. Skilled in leading cross-functional teams, ensuring timely project delivery, and aligning technology solutions with business goals. Strong focus on collaboration, adaptability, and achieving results. Proficient in project planning, risk management, and stakeholder communication. Known for reliability and flexibility in dynamic environments.
Overview
16
16
years of professional experience
Work History
IT Project Manager, Consultant
FOX ENTERTAINMENT STUDIOS
Los Angeles, California
07.2023 - 10.2025
- Managed digital and infrastructure projects for entertainment facilities, that supported studio operations.
- Managed the content media transfer of studio pictures from Walt Disney back to FOX Studios, for inventory of assets within a virtual media store.
- Performed scope efforts with 3rd party vendors, for SQL Server 2024 upgrades that improved stability for 45 studio lot applications, that included both testing and production environments.
- Led the new eDirectory efforts of establishing digital directory kiosks, that promoted event detail for Fox Sports, Fox Pictures, facilities and shared services departments.
- Worked with vendors to implement remote lighting systems in conference rooms and stages, to reduce energy and labor force costs.
- Managed the migration of the transportation logistics system from Transworks to MediaPulse, to streamline vehicle rental and maintenance scheduling for a fleet of 800 assets in Los Angeles.
- Organized Agile activity, to deliver an interactive studio-lot map that identified emergency equipment stations.
- Entertainment production facility for motion pictures and TV distribution.
IT Project Manager, Consultant
SONY CORPORATION OF AMERICA
Los Angeles, California
05.2015 - 06.2023
- Managed Global Unified Communications migrations, utilizing Microsoft O365 Teams Voice direct routing for: Sony Music Publishing, Electronics, Sony Corporation of America, and Interactive Media call centers.
- Partnered with the TV production vendor to enhance the VMS, for automating new-hire onboarding for cast and crew, that reduced hiring from 7 days to 3 days.
- Managed SaaS and CRM projects that supported global television productions, for tax audits and reporting.
- Led technical resources, for the relocation of global accounting services into 4 different countries. The program included development of virtual desktop infrastructure for utilization by a 3rd party provider of 800 users.
- Managed the mobility device migration for 4,000+ mobile devices to Microsoft Intune, by collaborating with MS to ensure certifications were downloaded efficiently.
- Managed the Microsoft Windows OS upgrade for 7,500+ machines, to align with MS workplace modernization.
- Supported media restoration with digital content engineers, auditors and information security, to re-establish worldwide connectivity for 150+ media endpoints.
- Entertainment conglomerate for; Motion Pictures, TV distribution, Music Publishing, Electronics and Interactive Media.
Information Systems Project Manager, Consultant
AMERICAN HONDA FINANCE CORPORATION
Los Angeles, California
11.2012 - 05.2015
- Accountable for resource assignment and budget allocation from initiation phase through post implementation.
- Directed project resources for the implementation of a lease state tax removal on 20,000 auto leases.
- Led the implementation for a B2B ACH platform that provided dealers the ability to automatically remit payoffs. An estimated project budget of 1.2Million, that was managed through Wells Fargo Bank.
- Supported vendor file development/analysis for the Sales and Marketing dealer incentive program, within a franchised dealership community for 1,000+ locations.
- Cost estimated project resources; DBAs, BI architects, QA analysts, InfoSec, BAs and Delivery Management.
- Financing division, of American Honda Motors Company, that originates auto loans and leases.
Information Systems Project Manager
CARRINGTON MORTGAGE HOLDINGS LLC
Santa Ana, California
06.2009 - 11.2012
- Successfully completed an automated, web-based tracking system (designed to reject and accept claims), which increased productivity by 20%
- Saved the organization 25% in losses through implementing rental statements, which enabled tenants to render payments directly to the mortgager.
- Successfully grew lead generation for real estate agents by 20% by serving as the Product Implementation Manager of a real estate CRM (budget: $2M).
- Led Business Intelligence projects for diversified product lines; lending, real estate, titles and asset recovery.
- Carrington provides integrated full life cycle mortgage loan servicing and offers fourteen product lines to investors.
Education
Bachelor of Science - Business Management
University of Phoenix
Fountain Valley, CASkills
- SaaS, MS O365, MS Project, JIRA, Clarity, Workbench, Service Now, Aspera, PPM, SharePoint, Monday, Smartsheet, Google Docs, Slack
- Business Intelligence reporting platforms
- Portfolio Servicing Applications, Email Campaign Management, CRMs
- Residential Rental Tracking
Timeline
IT Project Manager, Consultant
FOX ENTERTAINMENT STUDIOS
07.2023 - 10.2025
IT Project Manager, Consultant
SONY CORPORATION OF AMERICA
05.2015 - 06.2023
Information Systems Project Manager, Consultant
AMERICAN HONDA FINANCE CORPORATION
11.2012 - 05.2015
Information Systems Project Manager
CARRINGTON MORTGAGE HOLDINGS LLC
06.2009 - 11.2012
Bachelor of Science - Business Management
University of Phoenix
HIGHLIGHTS OF QUALIFICATIONS
- Diversified IT management experience.
- Strong background in program management, business analysis, client relations, budget administration, quality assurance, resource planning.
- Able to align key business metrics with system applications and develop change management strategies.
- Areas of Expertise: Project Management ~ Agile Methodologies ~ Vendor Management ~ Cost Estimation ~ Software Development Lifecycle ~ IT Governance ~ Infrastructure Services ~ Unified Communications ~ International experience