Bernadine Nordeng
Beloit,WI
Summary
Compassionate caregiver with strong expertise in end-of-life support, grief counseling, and patient advocacy. Proven ability to provide personalized care strategies that enhance patient well-being and foster trust.
Overview
15
15
years of professional experience
Work History
Hospice Caregiver
Jason and Sherri Hager
Beloit, WI
01.2026 - 02.2026
- Provided compassionate support to patients and families during end-of-life care.
- Assisted with daily living activities, promoting patient dignity and comfort.
- Monitored vital signs and reported changes to healthcare professionals promptly.
- Developed strong relationships with patients, fostering trust and emotional support.
- Administered medications as prescribed, ensuring adherence to care plans.
- Implemented personalized care strategies based on individual patient needs and preferences.
- Maintained detailed documentation of patient progress and communicated updates to the hospice care team effectively.
- Recognized signs of impending death, providing timely communication with both the hospice team and the patient''s family to prepare for final moments together.
- Assisted in maintaining patients'' dignity by addressing their emotional, spiritual, and physical needs.
- Administered medications as prescribed, ensuring proper pain management and symptom control.
- Fostered strong relationships with community partners such as churches, nursing homes, hospitals resulting in increased referrals for hospice services.
- Implemented safety measures within the home setting to minimize risks associated with falls or other accidents during caregiving duties.
- Participated in bereavement support groups as a volunteer facilitator, helping individuals cope with grief after losing loved ones under hospice care.
- Enhanced patient comfort by providing compassionate end-of-life care and support.
- Improved quality of life for terminally ill patients by performing routine personal care tasks, such as bathing, grooming, and feeding.
- Oversaw implementation and ongoing assessment of patient care plan.
- Provided emotional support to patients'' families during the grieving process through active listening and empathetic communication.
- Assisted in the organization of funeral arrangements and memorial services per family preferences.
- Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
- Comforted family members, offered attentive listening and high level of emotional support.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences.
- Positioned patients to provide comfort and promote better body alignment.
Office Manager
Stateline Ultimate Remodeling
Beloit, WI
01.2011 - 07.2025
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed scheduling.
Home Care Provider Hospice
Jason and Sharri Hager
Beloit, WI
11.2023 - 10.2024
- Provided compassionate personal care services to enhance client comfort and well-being.
- Developed personalized care plans tailored to individual client needs and preferences.
- Monitored clients' health status, reporting changes to healthcare professionals when necessary.
- Advocated for clients' rights, ensuring access to necessary resources and support services.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Improved patient well-being with regular monitoring of vital signs, medication administration, and personal care assistance.
- Monitored progress and documented patient health status changes to keep care team updated.
- Delivered high-quality care under pressure in emergency situations, ensuring the safety of both the patient and caregiver team members present at those times.
- Supported family members in understanding patient needs and provided guidance on how to best assist their loved one.
- Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans tailored to individual patient needs.
- Conducted regular evaluations of patients'' progress and adjusted care plans accordingly to ensure continued effectiveness and alignment with changing needs.
- Reduced hospitalization rates by closely monitoring symptoms and alerting healthcare providers when intervention was needed.
- Followed nutritional plans to prepare optimal meals.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Developed individual care plans for clients based on specific needs.
- Transported clients for medical and personal outings.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Administered medications in accordance with Beloit hospice doctor's instructions.
- Scheduled and coordinated medical appointments.
- Assisted with end-of-life care.
Home Care Provider
Acumin Fiscal Agent, Iris Program ( State of Wisconsin)
Beloit, WI
03.2020 - 08.2024
- Provided personalized care services to clients, ensuring safety and comfort in daily activities.
- Developed and implemented individualized care plans based on client needs and preferences.
- Assisted clients with medication management, promoting adherence to prescribed regimens.
- Coordinated transportation for clients to medical appointments and social activities.
- Advocated for client needs within the healthcare system, securing necessary resources and support services.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks.
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Assisted disabled clients to support independence and well-being.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with self-administered medications.
- Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
- Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at all times.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.
- Prepared nutritious meals according to dietary requirements, contributing to improved overall health for patients.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Managed medical appointments, coordinating with healthcare professionals to ensure timely access to necessary services.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Provided emotional support during challenging times, helping patients cope with illness or disability-related stressors more effectively.
- Facilitated recovery by assisting patients with physical therapy exercises and mobility support.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Provided transportation and appointments management.
Education
High School Diploma -
Centennial High School
Pueblo, CO06-1988
Skills
- Patient care
- Vital signs
- Reliability and punctuality
- Physical comfort
- Compassionate care
- End-of-life care
- Emotional support
- Feeding assistance
- Family support
- Mobility assistance
- Data confidentiality
- Grief counseling
- Nursing staff communication
Timeline
Hospice Caregiver
Jason and Sherri Hager
01.2026 - 02.2026
Home Care Provider Hospice
Jason and Sharri Hager
11.2023 - 10.2024
Home Care Provider
Acumin Fiscal Agent, Iris Program ( State of Wisconsin)
03.2020 - 08.2024
Office Manager
Stateline Ultimate Remodeling
01.2011 - 07.2025
High School Diploma -
Centennial High School