Bernalda Palmer
Show Low,AZ
Summary
Dynamic and dedicated professional with a strong work ethic and a commitment to customer service, honed at Kayla. Proven ability to maintain cleanliness and organization while ensuring safe food handling practices. Recognized for enhancing customer satisfaction and loyalty through effective communication and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Deli Clerk
Kayla
Pinetop-Lakeside, AZ
08.2023 - 12.2023
- Assisted customers with product selection and inquiries.
- Maintained cleanliness and organization of deli display cases.
- Prepared and sliced meats, cheeses, and other deli items accurately.
- Operated slicing machines and scales to ensure proper portioning.
Cashier
Carrie
Pinetop-Lakeside, AZ
01.2023 - 12.2023
- Processed customer transactions accurately and efficiently, ensuring positive shopping experiences.
- Managed cash drawer, balancing daily sales while minimizing discrepancies.
- Assisted customers with product inquiries, enhancing satisfaction and loyalty.
- Maintained cleanliness and organization of checkout area to promote efficiency.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Front of House Employee
N/A
Tucson, AZ
03.2021 - 08.2021
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and retention.
- Managed front desk operations, ensuring timely check-ins and check-outs for guests.
- Assisted in training new staff members on operational procedures and best practices.
- Handled cash transactions accurately, maintaining financial integrity during shifts.
- Maintained cleanliness and organization of front-of-house areas, adhering to health regulations.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Education
High School Diploma -
Canyon Rose Academy East
Tucson, AZSkills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
Timeline
Deli Clerk
Kayla
08.2023 - 12.2023
Cashier
Carrie
01.2023 - 12.2023
Front of House Employee
N/A
03.2021 - 08.2021
High School Diploma -
Canyon Rose Academy East