Summary
Overview
Work History
Education
Skills
Timeline
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Bernard Amoah

New York,NY

Summary

Accomplished Store Manager at Zumiez & Creative with a proven track record in enhancing customer satisfaction and boosting sales through expert brand promotion and inventory management. Skilled in fostering strong relationships and excelling in fast-paced environments. Demonstrates exceptional teamwork and creative thinking, significantly contributing to business growth and positive brand image.

Overview

7
7
years of professional experience

Work History

Store Manager

Zumiez
08.2020 - 06.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.

Brand Ambassador

Forever 21
12.2018 - 06.2020
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Showed understanding of customer's personal style and preferences when offering product advice.

Model

Marilyn Models
04.2019 - Current
  • Adapted quickly to changing environments for continued professionalism under pressure.
  • Remained focused, motivated and professional throughout long shoots and events.
  • Secured repeat bookings through outstanding professionalism and versatility.
  • Promoted products and services by posing for commercials, live shows, and photo shoots.
  • Collaborated effectively with fellow models, photographers, stylists, and makeup artists to create cohesive and successful projects.
  • Maintained a strong social media presence to promote brands effectively, gaining thousands of followers and increasing engagement.
  • Performed well under pressure in fast-paced environments like runway shows or photoshoots ensuring timely project completion.
  • Networked with industry professionals at events, fostering valuable relationships that led to future opportunities.
  • Showcased diverse clothing styles in runway shows, contributing to successful product launches and sales growth.
  • Worked closely with designers to represent their vision accurately, ensuring garment fit and styling met expectations.

Stylist

Self-employeed
04.2023 - Current
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

Crew Member

AMC Theatres
10.2017 - 11.2018
  • Worked front counter, theatres, and other areas.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Marketing

University of Connecticut
Storrs, CT
05.2022

Skills

  • Customer Service
  • Product Knowledge
  • Multitasking and Organization
  • Attention to Detail
  • Creative Thinking
  • Teamwork and Collaboration
  • Excellent Communication
  • Store Opening and Closing
  • Relationship Building
  • Fashion Knowledge
  • Brand Promotion
  • Brand familiarity
  • Product Merchandising
  • Creative vision
  • Inventory Management
  • Sales Promotions
  • Fashion styling
  • Client consultation
  • Heavy Lifting
  • Marketing familiarity
  • Sales expertise
  • Wardrobe Management

Timeline

Stylist

Self-employeed
04.2023 - Current

Store Manager

Zumiez
08.2020 - 06.2023

Model

Marilyn Models
04.2019 - Current

Brand Ambassador

Forever 21
12.2018 - 06.2020

Crew Member

AMC Theatres
10.2017 - 11.2018

Marketing

University of Connecticut

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Bernard Amoah