Bernard Bowers
Lake Forest,CA
Overview
16
16
years of professional experience
Work History
Customer Technology Consultant
FedEx Services
11.2011 - Current
- Integrate with different customers systems to automate the shipping process
- Help troubleshoot customer technical issues
- Help sales close business and bring on new accounts by offering automated solutions to help customers with their shipping process.
- Gave presentations to sales team to help familiarize themselves with new FedEx technical products coming out
Software Developer
Automated Vending Technologies
06.2008 - 09.2010
- Developed Software for Touch screen vending machines
- Improved software efficiency by troubleshooting and resolving coding issues.
- Saved time and resources by identifying and fixing bugs before product deployment.
Education
Bachelor of Science - Computer Information Systems
DeVry University
Pomona. CA06.2008
Skills
- Software debugging
- Technical issues analysis
- Troubleshooting and diagnostics
- Visual basic
- Microsoft Office and Excel
- SQL
Timeline
Customer Technology Consultant
FedEx Services
11.2011 - Current
Software Developer
Automated Vending Technologies
06.2008 - 09.2010
Bachelor of Science - Computer Information Systems
DeVry University