Summary
Overview
Work History
Education
Skills
Skills
Certification
Timeline
Generic

Bernard Bracely

North Little Rock,AR

Summary

Animal Services professional with extensive experience in team leadership and operations management at City of Little Rock. Demonstrated success in staff training and development, resulting in improved performance and compliance. Expertise in conflict resolution and decision-making, contributing to high-quality service and a positive work environment.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Animal Services Assistant Manager

City Of Little Rock
07.2020 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.

Animal Services Field Supervisor

City Of Little Rock
05.2010 - 07.2020
  • Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
  • Monitored employee performance for compliance with regulations and policies.
  • Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
  • Presented weekly and monthly performance reports to demonstrate team progress.
  • Conducted regular training sessions for staff, elevating their skills and knowledge in field operations.
  • Trained workers in proper methods, equipment operation and safety procedures.

Animal Control Officer

City Of Little Rock
Little Rock, AR
07.1999 - 05.2010
  • Conducted investigations into suspected animal cruelty and neglect, gathering evidence for legal action.
  • Handled emergency situations with calmness, applying appropriate restraint techniques for various species.
  • Performed daily health checks, feeding, and cleaning duties to maintain a safe environment for shelter animals.
  • Facilitated proper handling of deceased animals for transport to designated disposal facilities.
  • Responded to and investigated reports of animal abuse, neglect, and nuisance complaints to enhance public safety.
  • Administered vaccinations, microchipping services, and basic medical care to promote overall animal wellbeing.
  • Participated in community outreach events focused on pet adoption and low-cost spaying and neutering services.
  • Developed protocols for animal care in compliance with applicable laws and regulations.
  • Coordinated veterinary care services for the facility's animals.
  • Managed and organized animal care staff, including hiring, training, scheduling and evaluating.

Education

No Degree - General Studies

Pulaski Technical College
North Little Rock, AR
08-1996

High School Diploma -

North Little Rock High School
North Little Rock, AR
05-1994

Skills

  • Employee training
  • Regulatory compliance
  • Performance evaluation
  • Staff recruitment
  • Team management
  • Conflict resolution
  • Policy enforcement
  • Operational oversight
  • Community outreach
  • Staff training and development
  • Operations management

Skills

  • Customer service

Certification

  • Arkansas Driver's License
  • NACA LEVEL I & II CERTIFICATION 2008
  • EUTHANASIA 2000
  • CHEMICAL CAPTURE CERTIFICATION 2008
  • CPR/AED Certification

Timeline

Animal Services Assistant Manager

City Of Little Rock
07.2020 - Current

Animal Services Field Supervisor

City Of Little Rock
05.2010 - 07.2020

Animal Control Officer

City Of Little Rock
07.1999 - 05.2010

No Degree - General Studies

Pulaski Technical College

High School Diploma -

North Little Rock High School

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