Bernard Crittenden
St Louis,MO
Summary
Dependable Light Rail Vehicle Operator with expertise in route planning, vehicle maintenance, and safety compliance. Skilled in managing time effectively and solving problems to navigate challenges and meet deadlines. Focused on delivering a smooth passenger experience while strictly adhering to traffic regulations.
Overview
12
12
years of professional experience
1999
1999
years of post-secondary education
1
1
Certification
Work History
Light Rail Vehicle Operator
Metro Bi-State Development Agency
St Louis, Missouri
08.2014 - Current
- Operated various transit vehicles safely and efficiently during scheduled routes.
- Conducted routine vehicle inspections to ensure safety and compliance standards.
- Assisted passengers with boarding and disembarking, ensuring a smooth experience.
- Communicated effectively with dispatch regarding route changes and passenger needs.
- Adhered to traffic regulations while navigating urban environments and busy streets.
- Provided exceptional customer service by addressing passenger inquiries and concerns respectfully.
- Notified dispatch of any delays due to weather or traffic conditions along route.
- Followed all applicable traffic laws while operating vehicles on public roads.
- Operated vehicles in a safe and efficient manner according to established procedures.
- Trained new operators on safety protocols and operational procedures.
- Adhered strictly to speed limits when driving the light rail vehicle.
- Ensured that all signals were followed correctly while operating the light rail vehicle between stations.
- Performed daily pre-trip inspections of light rail vehicles to ensure safety and compliance with regulations.
- Maintained communication with dispatchers via radio or telephone to report any delays or incidents on the line.
Education
Vashon High School
St Louis, MO05-1998
Skills
- Vehicle operation
- Safety compliance
- Route navigation
- Vehicle inspection
- Customer service
- Communication skills
- Time management
- Incident reporting
- Conflict resolution
- Adaptability
- Punctuality
- Traffic laws adherence
- Accident prevention
- Railroad regulations
- Patience and tolerance
Certification
- I received a certificate for the Emerging Leadership Program
Timeline
Light Rail Vehicle Operator
Metro Bi-State Development Agency
08.2014 - Current
Vashon High School