Bernard Franklin

• Assist front desk by answering phones, scheduling appointments, filing documents and processing payments.
• Enhance patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
• Optimize scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
• Contribute to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists. Also attend meeting for manager. collected notes/information.

Drywall, Fences, general repairs, light plumbing, and flooring. also inclosed a back shed

• Warmly greeted patients and visitors and made each feel welcome.
• Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
• Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
• Reduced patient anxiety during transport by maintaining open communication and answering questions.

• Fostered a team-oriented environment by actively participating in staff meetings, sharing knowledge with peers, and providing constructive feedback on departmental performance.
• Ensured compliance with industry regulations through regular audits of sterilization equipment and documentation practices.
• Supported successful surgeries by promptly addressing any issues or concerns related to instrument availability or condition.
• Promoted a culture of continuous improvement by identifying opportunities for process enhancements within the department.