Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melinda Higginbotham

Church Point,LA

Summary

Compassionate and detail-oriented professional experienced in physical therapy and front desk operations. Skilled in patient scheduling, treatment planning, and equipment maintenance, contributing to improved patient care delivery and operational efficiency.

Overview

26
26
years of professional experience

Work History

Physical Therapy Asst/Front Desk Receptionist

ASLH/Williams Physical Therapy
Church Point, LA
05.2014 - 03.2026
  • Supported physical therapists in patient assessments and treatment plans to ensure comprehensive care.
  • Scheduled appointments and coordinated patient flow within the clinic.
  • Coordinated scheduling and billing tasks to streamline patient care processes.
  • Updated patient records in computer system with insurance and personal information to maintain accurate and secure documentation.
  • Assisted in maintaining a clean and organized reception area to enhance patient experience.
  • Collaborated with multidisciplinary teams to enhance patient care delivery.
  • Cleaned and maintained medical equipment following procedures and standards.

Medical Billing

ACS
Lafayette, LA
03.2009 - 07.2013
  • Resolved discrepancies in billing statements with healthcare providers.
  • Processed insurance claims using advanced medical billing software.
  • Maintained compliance with HIPAA regulations in all coding practices.

Med billing,Switch Board, Accts/Receiving Associate

Doctor's Hospital Opelousas
Opelousas, Louisiana
03.2000 - 03.2009
  • Verified insurance coverage for each patient visit.
  • Contacted insurance providers to verify insurance information and obtain billing authorization.
  • Adhered to HIPAA regulations when handling confidential patient information.

Education

Associate of Science - Medical Assistant

Louisiana Technical College
Lafayette, La
11-1992

High School Diploma -

Church Point High School
Church Point
05-1987

Skills

  • Patient assessment
  • Treatment planning
  • Patient scheduling
  • Medical billing
  • Equipment maintenance
  • Customer service

Timeline

Physical Therapy Asst/Front Desk Receptionist

ASLH/Williams Physical Therapy
05.2014 - 03.2026

Medical Billing

ACS
03.2009 - 07.2013

Med billing,Switch Board, Accts/Receiving Associate

Doctor's Hospital Opelousas
03.2000 - 03.2009

Associate of Science - Medical Assistant

Louisiana Technical College

High School Diploma -

Church Point High School

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Melinda Higginbotham