Bernard Heilig
Charlotte
Summary
Experienced in providing support and guidance to individuals in facility and residential settings. Proficient in effective communication and explanation of daily tasks. Skilled in assisting individuals to successfully accomplish these tasks. Dedicated to ensuring the well-being and satisfaction of those under my care.
Overview
11
11
years of professional experience
Work History
Residential Technician (Behavioral Health Specialist)
McLeod Centers for Well Being
06.2023 - 12.2024
- Company Overview: Addiction Treatment Center
- Assisted individuals admitted to the facility for addiction treatment
- Explained what the rules of the facility are and lead groups around recovery
- Administered medication to individuals as needed
- Distributed meals and grooming products
- Overall assisted where needed to help individuals adjust
- Addiction Treatment Center
Residential Program Specialist
Adapt Community Network
05.2014 - 06.2022
- Assisting the Developmentally Disabled population with daily tasks
- Caring for them by working with them to accomplish goals and participate in everyday living
- Making sure they have Community Inclusion activity where they are exposed to new experiences
- This position allows me to incorporate my previous customer service experience into this role
- A.M.A.P Certification (Approved Medication Administration Personnel)
Education
Associate of Applied Science - Computer Programming
LaGuardia Community College
Long Island City, NYSkills
- Strong organizational skills
- Ability to multitask
- Critical thinking skills
- Detailed oriented
- Exceptional customer service skills
- Time management skills
Timeline
Residential Technician (Behavioral Health Specialist)
McLeod Centers for Well Being
06.2023 - 12.2024
Residential Program Specialist
Adapt Community Network
05.2014 - 06.2022
Associate of Applied Science - Computer Programming
LaGuardia Community College
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