Bernard James
Chicago,IL
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
11
11
years of professional experience
Work History
Cleaning Team Leader
O'Hare International Airport
Chicago, IL
01.2017 - 10.2022
- Ensured that all safety protocols were followed during cleaning operations.
- Kept track of inventory levels and ordered additional supplies when needed.
- Supervised, monitored and evaluated the performance of cleaning staff.
Processing Clerk
Baker & Taylor
Momence, IL
10.2016 - 03.2017
- Processed incoming and outgoing documents, ensuring accuracy of data entry.
- Conducted quality control checks on all documents and identified discrepancies to correct errors.
- Maintained accurate records of all transactions in the system database.
Cashier
McDonald's
Chicago, IL
05.2013 - 10.2016
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
Packer
Coleman Cable
Waukegan, IL
11.2011 - 04.2013
- Inspected packages for accuracy and completeness before shipping.
- Labeled boxes, crates, and other containers accurately.
- Assisted customers with inquiries regarding their orders.
Education
High School Diploma -
Phoenix Academy
Chicago, IL05-2008
Skills
- Customer Needs Assessment
- Retail loss prevention
- Order Processing
- Upselling
- Written and oral communication skills
- Problem-Solving
- Multi-tasking strength
- Flexible Schedule
- Teamwork and Collaboration
Timeline
Cleaning Team Leader
O'Hare International Airport
01.2017 - 10.2022
Processing Clerk
Baker & Taylor
10.2016 - 03.2017
Cashier
McDonald's
05.2013 - 10.2016
Packer
Coleman Cable
11.2011 - 04.2013
High School Diploma -
Phoenix Academy
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