Bernard Kellish
Chula Vista,CA
Summary
Dynamic Professional with expertise in Customer Service and Payment Processing. Skilled in engaging diverse audiences through creative performances and strategic sales techniques, enhancing customer satisfaction and brand loyalty. Recognized for critical thinking and collaboration, ensuring seamless operations and high-impact results.
Overview
2026
2026
years of professional experience
Work History
Sales Associate
World Crawl
10.2018 - 04.2019
- Enhanced customer loyalty by providing exceptional service and support.
- Drove revenue growth through collaboration on effective sales strategies.
- Ensured accurate cash transactions by adhering to company cash handling policies.
- Cultivated customer relationships to encourage repeat business and satisfaction.
- Utilized suggestive selling techniques to assess customer needs and boost sales.
Expeditor
Delaware North Sportservice
03.2019 - Current
- Streamlined order fulfillment by monitoring stock levels effectively.
- Enhanced workflow processes through collaboration with team members.
- Managed high order volumes while ensuring accuracy and attention to detail.
- Resolved urgent customer requests swiftly, maintaining quality standards.
- Boosted customer satisfaction by providing timely updates on order status.
- Trained new staff on company policies and operational standards.
Character Performer
Jurassic World
09.2022 - 04.2023
- Enhanced guest experience through engaging character portrayals at events.
- Collaborated on script development, aligning performances with brand values.
- Ensured participant safety by implementing strict performance protocols.
- Coordinated costume maintenance, achieving high presentation standards during shows.
- Refined acting skills through dedicated rehearsals, boosting audience engagement.
- Achieved high guest satisfaction through consistent, quality character performances.
Mascot Performer
PopBookings
2024 - Current
- Boosted event engagement through dynamic performances, elevating participant enjoyment and atmosphere.
- Aligned mascot appearances with brand goals, enhancing message consistency and event success.
- Increased audience interaction by developing creative routines for greater entertainment value.
- Maintained performance stamina via physical fitness, supporting high-energy shows over extended periods.
- Preserved mascot suit longevity, adhering to strict maintenance protocols for professional appearances.
- Enhanced live show experiences through improvisation techniques, creating memorable audience interactions.
Handyman
Self-employeed
2005 - 07.2018
- Boosted energy efficiency by installing lighting fixtures and sealing drafts.
- Enhanced customer satisfaction through tailored solutions and high-quality workmanship.
- Diagnosed and resolved repair issues through inspection and appropriate methods.
- Improved property maintenance by performing carpentry, plumbing, and electrical tasks.
- Ensured tool performance through meticulous maintenance for reliable task execution.
- Executed landscape tasks like mowing and gardening to enhance church property.
- Increased wall durability with drywall installation and minor repair techniques.
- Raised client satisfaction with timely, quality handyman services for home repairs.
Education
No Degree - Performing Arts
Southwestern College
Chula Vista, CAHigh School Diploma -
Castle Park HS
Chula Vista, CA06-1981
Skills
- Punctuality
- Adaptability to situations
- Improvisational skills
- Humor and wit
- Audience engagement
- Character development
- Voice projection
- Brand representation
- Expressive nonverbal communication
- Customer service
- Critical thinking
- Problem resolution
- Customer relations
- Conflict resolution
- Payment processing
Timeline
Character Performer
Jurassic World
09.2022 - 04.2023
Expeditor
Delaware North Sportservice
03.2019 - Current
Sales Associate
World Crawl
10.2018 - 04.2019
No Degree - Performing Arts
Southwestern College
High School Diploma -
Castle Park HS
Mascot Performer
PopBookings
2024 - Current
Handyman
Self-employeed
2005 - 07.2018