Summary
Overview
Work History
Education
Skills
Timeline
Generic

BERNARD MAISON

New York

Summary

Motivated business student and experienced program manager with a background in operations, customer service, and team leadership. Eager to bring organizational skills, strategic thinking, and a collaborative mindset to an entry‑level corporate role that values growth and results.

Overview

5
5
years of professional experience

Work History

Manager

Elite Skills Basketball Camp
02.2024 - Current
  • Directed daily operations to keep programs running smoothly and ensure every participant had a positive, memorable experience.
  • Listened to and resolved customer concerns with care, building trust and lasting relationships.
  • Guided and supported staff through training and mentorship, creating a collaborative, motivated team culture.
  • Rolled out customer‑focused initiatives that encouraged repeat attendance and inspired word‑of‑mouth referrals.

Coach

Elite Skills Basketball Camp
06.2023 - 02.2024
  • Coordinated lesson plans to deliver smooth, engaging sessions.
  • Managed customer service and resolved concerns professionally.
  • Collaborated with coaches to design and run training programs.

Crew Member

McDonald's
06.2021 - 12.2021
  • Developed a strong work ethic and customer service skills.
  • Cash handling, balancing cash registers, and inventory management, quality assurance
  • Training new hires, scheduling, and volunteering for last-minute shifts or overtime

Education

Bachelor of Business Administration - Finance

Baruch College, Zicklin School of Business
New York, NY
12-2027

Advanced Regents Diploma -

Robert H. Goddard High School
New York, NY
06.2023

Skills

  • Teamwork & Collaboration
  • Communication & Public Speaking
  • Time-Management
  • Leadership
  • Customer Relationship Management
  • Process Improvement
  • Conflict Resolution

Timeline

Manager

Elite Skills Basketball Camp
02.2024 - Current

Coach

Elite Skills Basketball Camp
06.2023 - 02.2024

Crew Member

McDonald's
06.2021 - 12.2021

Bachelor of Business Administration - Finance

Baruch College, Zicklin School of Business

Advanced Regents Diploma -

Robert H. Goddard High School