Bernard Rumph
West Henrietta,NY
Summary
Reliable Driver with experience in delivering goods and transporting people safely. Skilled in operating various types of vehicles, adhering to traffic laws, managing delivery schedules, and maintaining vehicle cleanliness. Strengths include navigation skills, time management, customer service, and mechanical knowledge. Contributed to previous roles by ensuring timely deliveries and maintaining high levels of client satisfaction.
Overview
8
8
years of professional experience
Work History
Driver
ElderOne
Rochester, New York
03.2023 - Current
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
- Transported riders to designated stops according to pre-determined schedules.
- Inspected vehicles for mechanical items and safety issues prior to operating them.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
Senior Custodian
Carmen Cleaning
Pittsford, New York
05.2020 - Current
- Operated floor machines to strip wax build-up from tile floors.
- Provided assistance to other departments when requested by supervisor.
- Requisitioned supplies or equipment for cleaning and maintenance duties.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Checked and stocked inventory throughout facility to meet expected demands.
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
Elder Companion
Caring Hearts LLC
Brighton , New York
10.2018 - 02.2023
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Transported elderly individuals to recreational activities or medical appointments when necessary.
- Organized oral medications for clients following dosage and schedule requirements.
- Responded promptly to all requests made by an elder companion in order to ensure their comfort and safety.
- Monitored health and well-being of clients and reported significant health changes.
- Accompanied elderly individual on various errands, such as grocery shopping and doctor's appointments.
- Encouraged independence by helping elders complete daily tasks whenever possible.
- Assisted clients with maintaining good personal hygiene.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Educated families on how best to provide care for their loved ones at home.
- Helped to maintain emotional well-being of elder companion by providing support during difficult times.
- Observed changes in mental status or behavior that may indicate a need for further medical attention or intervention from family members.
- Assisted with meal preparation including planning meals and grocery shopping for groceries.
Owner
Oasis of Love Family Child Care
Rochester , New York
01.2017 - 01.2022
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Identified new opportunities for growth, expansion, and diversification.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Conducted performance reviews for employees on a regular basis.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Provided direction and guidance to employees.
- Ensured compliance with applicable laws and regulations related to business operations.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Managed daily operations of business, including hiring and training staff.
Education
CDA in Administrative Child Care - Child Development
SUNY, Brockport REOC
Brockport, NY06-2015
High School Diploma -
Rush Henrietta High School
West Henrietta, NY06-1992
Skills
- Commercial driving
- Daily logging
- Delivery pickup
- Passenger transportation
- Time management
- Schedule management
- Customer service
- Verbal and written communication
- Attention to detail
Timeline
Driver
ElderOne
03.2023 - Current
Senior Custodian
Carmen Cleaning
05.2020 - Current
Elder Companion
Caring Hearts LLC
10.2018 - 02.2023
Owner
Oasis of Love Family Child Care
01.2017 - 01.2022
CDA in Administrative Child Care - Child Development
SUNY, Brockport REOC
High School Diploma -
Rush Henrietta High School