BERNARD SANDS

• Assist in developing and implementing audit waiver procedures and policies supporting oversight of home and community based services for youth statewide.
• Conduct unannounced provider site visits to monitor compliance with Medicaid regulations and program requirements.
• Analyze provider practices and identify compliance issues while recommending corrective actions to strengthen program quality and accountability.
• Collect and analyze program data and survey feedback to evaluate service quality and improve provider performance.
• Provide technical assistance, training, and policy guidance to providers to ensure alignment with current Medicaid rules and program standards.

• Interpreted federal and state program regulations when determining eligibility and program compliance for public assistance programs.
• Identified policy issues and compliance concerns through case reviews and reported findings during internal audits and program monitoring activities.
• Developed training resources and job aids to support staff understanding of program policies and documentation standards.
• Participated in program integrity and fraud investigations by documenting findings and supporting corrective actions.
• Provided mentorship and training to new staff to strengthen policy interpretation and program implementation.

• Conducted research and analysis of Medicaid funding policies and behavioral health service delivery models to support program development initiatives.
• Assisted with development of training materials and guidance to support implementation of new behavioral health policies and procedures.
• Collaborated with cross agency partners including Nevada Medicaid to improve coordination of children's behavioral health services.
• Analyzed program data and compliance requirements to support reporting accuracy and policy implementation.
• Delivered training and technical assistance to staff and partners to strengthen program understanding and regulatory compliance.

• Delivered high volume customer service while explaining DMV procedures and documentation requirements.
• Guided customers through forms and systems to ensure proper submission and compliance with regulatory standards.
• Reviewed documentation for accuracy and provided guidance to correct submission errors.
• Maintained system integrity through careful data entry and verification of records.