BERNARD OFOSU
AUBREY TX,TX
Summary
Dynamic leader and skilled chef with proven expertise in safe food handling and coaching, honed at Grimaldi's Pizzeria and other notable establishments. Excelled in fostering team collaboration, enhancing customer satisfaction, and driving operational efficiency. Known for meticulous attention to detail and ability to mentor staff, ensuring high-quality service delivery and workplace safety.
Overview
25
25
years of professional experience
Work History
Back of House Team Member
Grimaldi's Pizzeria
03.2024 - Current
- Followed food safety practices and sanitation guidelines.
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
- Maintained composure and work quality while under stress.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Assisted with training new BOH staff members on established processes and goals.
- Prepared food and drinks while following safe food handling procedures.
- Supported the training of new employees by sharing expertise on kitchen equipment usage, safety protocols, and dish preparation techniques.
Manager
Proser Wine House
09.2023 - 08.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Delivery Associate
Amazon
08.2022 - 02.2023
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Expedited deliveries to meet customer deadlines and requirements.
General Manager
Inter Global Freights Limited
02.2000 - 03.2022
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Education
Proficiency Certificate - Shipping
Custom
Ghana05-2022
Bachelor of Science - Logistics And Supply Chain Management
University of Cape Cost
Ghana 07-2000
Skills
- Cooking techniques
- Attention to detail
- Safe food handling
- Multitasking Abilities
- Relationship building
- Kitchen equipment operation
- Coaching and mentoring
- Customer engagement
- Manual dexterity
Affiliations
- Ghana Investment Promotion Centre (Ghana )
Languages
Hausa
Full Professional
Interests
- Dancing
- Regularly practice mindfulness and meditation for overall wellness
- Committed to improving personal fitness through regular participation in [sport]
- I enjoy cooking for friends and family gatherings
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Adventure Travel
Timeline
Back of House Team Member
Grimaldi's Pizzeria
03.2024 - Current
Manager
Proser Wine House
09.2023 - 08.2024
Delivery Associate
Amazon
08.2022 - 02.2023
General Manager
Inter Global Freights Limited
02.2000 - 03.2022
Proficiency Certificate - Shipping
Custom
Bachelor of Science - Logistics And Supply Chain Management
University of Cape Cost
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