Bernardo Chazari Uraga
Port Jefferson Station,NY
Summary
Dynamic and dedicated professional with a proven track record of enhancing customer satisfaction at any position. Leveraged patient care and data entry proficiency to improve tracking systems and support independence, while fostering strong relationships through reliability and empathetic communication. Excelled in fast-paced environments, demonstrating exceptional multitasking and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Cook
Kandela
Queens, NY
08.2020 - 02.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Prepared and served various food items in fast-paced environment.
CDPAP Aide
Community Care
Queens, NY
04.2022 - 08.2023
- Implemented efficient systems for tracking patient progress and outcomes over time.
- Provided grooming and mobility assistance to support daily living needs.
- Ensured proper nutrition for patients by preparing and serving meals according to dietary requirements.
- Educated patients on proper self-care techniques, empowering them towards increased independence over time.
- Organized medications and reminded about taking each on schedule.
- Delivered clerical support by handling range of routine and special requirements.
- Offered caring companionship and emotional support.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Established trusting relationships with patients through consistent reliability and genuine empathy towards their unique situations.
- Supported patients'' mental well-being by engaging in meaningful conversations and offering emotional support.
- Aided in maintaining a clean living environment, performing housekeeping tasks such as laundry, dishwashing, and tidying up spaces.
Grocery Stocker
Liberty Fruit & Produce
Queens, NY
02.2009 - 03.2020
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Answered customer questions and provided detailed product information.
- Checked aisles for spills to complete quick clean-up.
- Contributed to a positive store atmosphere by maintaining a professional and courteous demeanor while interacting with customers and coworkers.
- Checked for outdated and overripe grocery items and removed from inventory.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Assisted in training new employees on proper stocking techniques, enhancing overall team performance.
- Assisted in inventory management, performing regular audits to ensure accurate stock levels.
- Performed inventory control, such as counting, and stocking merchandise.
Education
Instituto Blaise Pascal (IBP)
Oaxaca, MexicoSkills
- Patient Care
- Reliability and punctuality
- Dedicated Team Player
- Resourceful
- Positive Attitude
- Performance Improvement
- Customer Service
- Strong Problem Solver
- Verbal Communication
- Team Bonding
- Professional and mature
Languages
Spanish
Native or Bilingual
Timeline
CDPAP Aide
Community Care
04.2022 - 08.2023
Cook
Kandela
08.2020 - 02.2023
Grocery Stocker
Liberty Fruit & Produce
02.2009 - 03.2020
Instituto Blaise Pascal (IBP)