Summary
Overview
Work History
Education
Skills
Customer service
Languages
Timeline
Generic

Bernardo Machain

LANCASTER,United States

Summary

Accomplished in enhancing delivery efficiency and improving route planning, demonstrated during tenure at GrubHub. Expert in DOT compliance and adept at fostering professional relationships, ensuring top-notch service quality. Proven track record in load balancing and maintaining a positive demeanor under pressure, significantly boosting customer satisfaction and on-time delivery rates.

Overview

25
25
years of professional experience

Work History

Delivery Driver

GrubHub
Lancaster, CA
04.2020 - 10.2023
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Driver

Uber
Los Angeles, CA
02.2018 - 04.2021
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.

Dispatcher

MV Transit
Thousand Oaks, CA
01.2003 - 04.2021
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Directed dispatching, routing, and tracking of Number fleet vehicles.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.

Taxi Driver

Thousand Oaks Cab
Thousand Oaks, CA
11.1998 - 01.2003
  • Arrived on time to customer appointments.
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
  • Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.

Education

Burlingame High School
Burlingame, CA
05.1998

Skills

  • DOT Compliance
  • Load Balancing
  • Product Promotion
  • Quality Assurance
  • Constant Drilling
  • Sanding

Customer service

Customer service oriented

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Delivery Driver

GrubHub
04.2020 - 10.2023

Driver

Uber
02.2018 - 04.2021

Dispatcher

MV Transit
01.2003 - 04.2021

Taxi Driver

Thousand Oaks Cab
11.1998 - 01.2003

Burlingame High School
Bernardo Machain