BERNARDO MELCHIOR
Redondo Beach
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
5
5
years of professional experience
Work History
Interim Assistant Manager
Fogo De Chao
08.2025 - Current
- Led daily operations to enhance team productivity and ensure service excellence.
- Developed training programs that improved staff performance and adherence to company policies.
- Implemented inventory management systems to streamline stock control and reduce waste.
- Analyzed customer feedback to drive improvements in service delivery and client satisfaction.
Churrasqueiro
Fogo De Chao
06.2021 - Current
- Grilled meats to perfection, ensuring consistent flavor and presentation.
- Operated and maintained grill equipment, adhering to safety and health regulations.
- Monitored inventory levels of grilling supplies, minimizing waste through efficient usage.
- Trained new staff on grill techniques and kitchen best practices for operational efficiency.
- Collaborated with kitchen team to streamline meal preparation and service flow.
Catering Specialist
Fogo De Chao
10.2020 - Current
- Assisted in planning and coordinating catering events to ensure smooth execution.
- Organized logistics for food delivery, setup, and breakdown at various venues.
- Maintained inventory records of catering supplies and equipment for accurate stock management.
- Collaborated with kitchen staff to ensure timely preparation of meals according to event schedules.
- Engaged with clients to understand their needs and preferences for personalized service experiences.
Person in Charge
Fogo De Chao
09.2022 - 08.2025
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Managed team performance, providing coaching to enhance productivity and morale.
- Streamlined workflows by implementing process improvements and best practices.
- Developed training programs for new staff, fostering skill development and retention.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
High School -
Redondo Union High School
Redondo Beach, CA06-2021
Skills
- Problem Solving
- Time Management
- Collaboration
- Teamwork
- Perseverance
- Communication
- Team leadership
- Customer service
- Staff training and development
- Sales strategies
Languages
English
Portuguese
Spanish
Timeline
Interim Assistant Manager
Fogo De Chao
08.2025 - Current
Person in Charge
Fogo De Chao
09.2022 - 08.2025
Churrasqueiro
Fogo De Chao
06.2021 - Current
Catering Specialist
Fogo De Chao
10.2020 - Current
High School -
Redondo Union High School