Bernardo Jonatan Tamayo Rivera
El Centro,CA
Summary
Adept Used Car Technician with a proven track record at United Kia, enhancing workshop efficiency and customer satisfaction through expert vehicle diagnostics and repair. Skilled in automotive diagnostics and customer service, successfully trained new technicians, significantly reducing return visits by focusing on meticulous attention to detail.
Overview
7
7
years of professional experience
Work History
Used Car Technician
United Kia
10.2019 - 10.2024
- Enhanced overall workshop efficiency with proper time management and multitasking abilities.
- Assisted in training new technicians, sharing knowledge of proper diagnostic procedures and repair techniques.
- Delivered exceptional customer service by addressing individual concerns regarding vehicle performance or potential issues promptly.
- Demonstrated strong attention to detail while completing repair tasks, resulting in fewer return visits from customers due to unresolved issues.
Lube Service Technician
Kaizen Resources
10.2017 - 09.2019
- Enhanced customer satisfaction by providing efficient and accurate oil changes and routine vehicle maintenance.
- Troubleshot complex mechanical issues using advanced diagnostic tools, efficiently pinpointing problems and implementing solutions quickly.
- Assisted management with inventory control, ordering necessary parts and supplies to maintain efficient operations.
- Delivered comprehensive vehicle inspections, identifying any necessary repairs or preventative maintenance needed for optimal performance.
Education
Certificado -
Cetis 18
Mexicali 07.2001
Skills
- Brake Systems
- Tire Services
- Engine repair
- Automotive diagnostics
- Vehicle inspections
- Alignment Services
- OBD-II Diagnostics
- Cooling systems
- Preventative Maintenance
- Performance Upgrades
- Customer Service
- Changing tires
- Changing Oil
- Hand and power tools
- Replacing Filters
- Replacing parts
- Parts Replacement
- Team Collaboration
Timeline
Used Car Technician
United Kia
10.2019 - 10.2024
Lube Service Technician
Kaizen Resources
10.2017 - 09.2019
Certificado -
Cetis 18
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