Bernell Simmons
Joliet,IL
Summary
Detail-oriented administrative professional with extensive experience at the Will County Sheriff’s Office and Courthouse. Proven track record in maintaining accurate records and enhancing customer satisfaction through effective communication. Skilled in database entry and prioritization, consistently optimizing filing systems and improving operational efficiency.
Overview
11
11
years of professional experience
Work History
Administrative Correctional Clerk
Will County Sheriff’s Office
Joliet, IL
03.2024 - Current
- Managed processing and maintenance of accurate inmate records and case files.
- Facilitated data entry into law enforcement databases, ensuring accuracy and integrity of information.
- Spearheaded interdepartmental communication initiatives to enhance information flow.
- Facilitated administrative operations through efficient filing, scheduling, and document preparation.
- Addressed public inquiries by delivering assistance and guidance effectively.
- Established organizational systems to optimize file retrieval processes.
- Executed effective multitasking strategies to oversee multiple priorities and tasks.
- Minimized data entry errors by meticulously inputting information into computer systems.
Deputy Minute Clerk
Will County Courthouse
Joliet, IL
06.2015 - 01.2022
- Executed processing and filing of legal documents with meticulous attention to detail.
- Oversaw management of case files, ensuring timely updates and systematic organization.
- Delivered customer service support to court visitors by addressing inquiries with efficiency.
- Managed scheduling of hearings and appointments for court officials.
- Oversaw maintenance of accurate records within court management systems to ensure data integrity.
- Facilitated collaboration among team members to enhance document retrieval efficiency.
- Established procedural guidelines for efficient filing and archiving of documents.
- Facilitated training sessions for new clerks on office protocols and software tool utilization.
- Enhanced customer satisfaction by promptly addressing inquiries and delivering accurate information.
- Oversaw incoming call management, directing callers to appropriate personnel and documenting detailed messages as needed.
- Executed quality clerical support by managing data entry, document organization, email correspondence, and office equipment operations.
- Facilitated timely completion of daily tasks for administrative staff to enhance office efficiency.
Education
No Degree - Criminal Justice
Southern New Hampshire University
Hooksett, NHHigh School Diploma -
Joliet Township Central Campus
Joliet, IL05.1999
Skills
Telephone etiquette
Customer satisfaction
Cash handling
Cash management
Administrative support
Filing systems
Database entry
Administrative tasks
Prioritization
Relationship building
File maintenance
Document management
Quality control
Typing speed
Proofreading
Record preparation
Accomplishments
I’ve earned clerk of the quarter two times consecutively which included perfect attendance and ability to work seamlessly with colleagues.
Timeline
Administrative Correctional Clerk
Will County Sheriff’s Office
03.2024 - Current
Deputy Minute Clerk
Will County Courthouse
06.2015 - 01.2022
No Degree - Criminal Justice
Southern New Hampshire University
High School Diploma -
Joliet Township Central Campus