Bernes Rosier
Indianapolis,IN
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level warehouse position to help launch career while achieving company goals. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Cargo Agent
Miami International Airport
Miami, FL
12.2023 - 03.2024
- Prepared reports summarizing daily activity related to cargo operations.
- Created labels that accurately identified packages by content type, origin and destination locations .
- Inspected cargo to ensure compliance with safety regulations prior to loading or unloading.
- Maintained detailed records of shipments including weight, volume, cost, insurance coverage .
- Communicated effectively with truck drivers regarding pickup and delivery schedules.
Call Center Representative
Comcast
Miami, FL
02.2019 - 03.2022
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Performed follow-up calls as necessary to ensure satisfactory resolution of customer inquiries.
- Followed standard processes and procedures for proper escalation of unresolved issues to appropriate internal teams.
- Performed outbound calling campaigns to promote new products or services.
- Maintained high levels of professionalism while interacting with customers via phone or email.
Education
Information of foreign languages
Colegio Senora De La Esperanza
06-2015
Skills
- Cargo Loading
- Cargo shipment inspections
- Lost shipment tracing
- Shipment monitoring
- Excellent Communication
- Freight operations
Languages
English
Full Professional
French
Full Professional
Spanish
Full Professional
Portuguese
Limited
Haitian Creole
Native/ Bilingual
Timeline
Cargo Agent
Miami International Airport
12.2023 - 03.2024
Call Center Representative
Comcast
02.2019 - 03.2022
Information of foreign languages
Colegio Senora De La Esperanza
Similar Profiles
Moibely FernandezMoibely Fernandez
Bartender at Element Miami International AirportBartender at Element Miami International Airport
Zoila LopezZoila Lopez
Security Agent at Miami International AirportSecurity Agent at Miami International Airport
Angelica RodriguezAngelica Rodriguez
Assistant General Manager at Miami International Airport HotelAssistant General Manager at Miami International Airport Hotel